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Customer Reviews Collected from lg.com |
LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 334 reviews
5 Stars
177
4 Stars
45
3 Stars
21
2 Stars
32
1 Star
59
72%of customers recommend this product.
(
196 out of
273)
Customer Reviews for LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Wantedtoloveit
from Md
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had this refrigerator 3 years and the compressor has had to be replaced 3 times. Thank God it didn’t cost me anything. Other than that it’s great. Love the dual ice maker. Make sure to get the extended warranty for as long as you can.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, April 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Disappointed Jimbo
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm on my third compressor in six years. If you buy an LG fridge, be sure to get te extended warranty. It paid for itself in compressor replacement and lost food. I love the features, but I can't recommend this based on reliability. I think any LG fridge using the linear compressor will suffer from the same reliability issues.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mel987
from Syracuse utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our previous fridge always ran out of ice, with our Lg our 2 ice makers never run out. Our fridge is spacious and fits our grocery’s with room to spare.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dharris960
from Orange County, Ca.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy, professional and quick service for a freezer repair.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rob15
from Las Vegas Nv
Verified Purchase:Yes
Love how large this fridge is and the dual ice makers is a huge bonus as we frequent the out doors needing ice to keep our coolers cold
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Patty1120
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my refrigerator. Has great features very spacious
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Smitf00
from Greensboro NC
Verified Purchase:Yes
Frif bought in February 2017. 1st compressor replaced June 2018. 2nd compressor replaced May 2021.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: FPDP
from Folsom Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] After 5 years the refrigerator and freezer both stopped working. We lost all food in refrigerator and freezer. Apparently the linear compressor was the problem. Also LG recognized the problem and came out with a new and improved compressor. Why didn't LG issue a recall and corrected the problem for customer before they would have a problem?
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Written by a customer while visiting lg.com