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Customer Reviews Collected from lg.com |
LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 334 reviews
5 Stars
177
4 Stars
45
3 Stars
21
2 Stars
32
1 Star
59
72%of customers recommend this product.
(
196 out of
273)
Customer Reviews for LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: LDD5
from Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this in 2016. I have always loved it. The two ice makers are fantastic!! Plenty of space and great features
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JamesDean
from Elyria, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I brought this refrigerator 4+ years ago. It has many great features such as large storage capacity, double ice maker. The French doors are great and love the bottom pull out freezer. Unfortunately the compressor started to fail a month ago. I had the extended warranty and LG response was great! Service rep was scheduled to repair a week late, however the service rep and an opening and called and scheduled my service on the 3rd day. The service rep was very professional and had the new compressor installed within an hour. The refrigerator is working great again! I would have given 5 stars if it wasn’t for the compressor failure.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Danw409
from Bolingbrook,Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator 4 years ago when we updated our kitchen. It looks great and worked great most of that time. You do have to be careful if you have high water pressure. It will cause the ice machine to freeze over. Or condenser went out about a month ago, but service team was excellent. Repaired and working in less than a week.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: renee9
from Prescott, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Although we had a major failure after only owning our refrigerator 3 years LG promptly took care of sending a repairman and having our unit repaired under warranty. There are very few double ice maker refrigerators and that is the feature we like the most about our refrigerator. The bottom freezer drawer is very roomy and the shelves are adjustable giving us many options.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Wonderful features and ease of use. Nice shelving
on June 21, 2021
Posted by: Dyol
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I are very happy with the purchase of our LG refrigerator we believe that was the best choice we made with this purchase. The quality of the product and the price was excellent!
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LDW41
from Kansas
Verified Purchase:Yes
First time I have used LG refrigerator. The compressor had to be replaced and the auger for the ice dispenser has stopped working
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: JoeLy1
from IL.
Verified Purchase:Yes
[This review was collected as part of a promotion.] LG has provide a fast and efficient repair and thank you for the repair technician very kind.
Pros: ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: H and B
from North Hollywood, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator in November of 2016. We had been very happy with it until it stopped working a few weeks ago.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com