 |
Customer Reviews Collected from lg.com |
LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 334 reviews
5 Stars
177
4 Stars
45
3 Stars
21
2 Stars
32
1 Star
59
72%of customers recommend this product.
(
196 out of
273)
Customer Reviews for LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Ruben21
from Fair Oaks CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a 7 year old LG fridge and turns out the compressor went out. The tech that showed up was very helpful / informative and he kept me updated on every aspect of the service / repair call.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DisapointingLG
from Gilbert, az
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this unite 6 years ago and had the compressor replaced 3 times. While the cost of the compressor was covered we have had to incur the service and labor fees as well as the cost of lost food when the unit broke
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, June 28, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us.^Sandy
Written by a customer while visiting lg.com
Posted by: Pappop
from Vancouver, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I remodeled my kitchen in late 2016 and bought all new LG appliances. The new range has been good, the dishwasher unsatisfactory, the refrigerator a major dissatisfaction. The compressor has been replaced twice, the second one was quite noisy, most recently the freezer quit working. Enough, I just replaced it with another brand.
Pros: Features/Settings
Quality
1
Features
5
Value
1
Response from lg.comBy Sandy, Social Media, June 30, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us.^Sandy
Written by a customer while visiting lg.com
Posted by: MSCyree
from Savannah, ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love the fridge its huge and we love the double ice makers. Did have one problem where the compressor died and trashed all our food after we woke up to water all in our kitchen floor from melted ice. Luckily the class action thing got us a replacement, albeit a week later. Still like the fridge, dont know if my next one will be LG though....
Pros: ease of use, Style/Design, Features/Settings
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jon Bird
from Roseville CA
Verified Purchase:Yes
I bought this in 2016 and love the refrigerator. What I don't like is that the compressor failed in 6 years. I lost all my frozen food and am going through the hassle of ordering a new compressor from LG and then having it installed.
Pros: ease of use
Quality
1
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, August 1, 2022
We hate to hear this and thank you for taking the time to provide your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: LpnJp
from Mi
Verified Purchase:Yes
Compressor failed just after 5 year warranty is over.
Quality
1
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, August 16, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: To many Fixes
from Southern California
Verified Purchase:Yes
[This review was collected as part of a promotion.] 4 yrs old frig. love the 2 ice makers when they wk. snowflake helps alot. quice ice. had to have fixed 4 times. every yr somethings wrong. last time under warranty. replace compressor and other stuff that goes along with it. ice didnt work not cold enough.
all fixed??? nope bottom ice maker still doesnt work. Id say great frig if it worked. Dont buy LG! There nice spacing and drawers. 2 ice makers are great. manufactured in china.NO!!
all fixed??? nope bottom ice maker still doesnt work. Id say great frig if it worked. Dont buy LG! There nice spacing and drawers. 2 ice makers are great. manufactured in china.NO!!
Pros: ease of use, Style/Design
Quality
1
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, August 15, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: bob000
from Virgilina Va
Verified Purchase:Yes
I bought this a month ago. refrigerator temp won't get below 37 degrees.Door temp stays around 41 degrees.Temperature is set at 33.Freezer set at -1 and temp is -2 and if set at 0 temp goes to +3
Pros: Style/Design
Quality
3
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, August 15, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com