Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 4,183 reviews
5 Stars
3,215
4 Stars
830
3 Stars
92
2 Stars
22
1 Star
24
4183  reviews)
Design
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
Quality
4.5 out of 5
4.5
Value
4.7 out of 5
4.7
Durability
4.5 out of 5
4.5
Comfort
4.7 out of 5
4.7
(4,183 Reviews)
98%of customers recommend this product. 
(
4,086 out of 4,183
)
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Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 4,183 reviews
5 Stars
3,215
4 Stars
830
3 Stars
92
2 Stars
22
1 Star
24
4183  reviews)
Design
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
Quality
4.5 out of 5
4.5
Value
4.7 out of 5
4.7
Durability
4.5 out of 5
4.5
Comfort
4.7 out of 5
4.7
(4,183 Reviews)
98%of customers recommend this product. 
(
4,086 out of 4,183
)
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
4 out of 5
4
Good controller but lacks some accessories
on June 8, 2013
Posted by: ATrevorF
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from Augusta Ga
Verified Purchase:Yes
Just as good as any wireless Xbox 360 controller but for the price, I think it should have come with rechargeable batts and a charger.
My Best Buy number: 0055486835
My Best Buy number: 0055486835
What's great about it: Wireless
What's not so great: No rechargeable batts come with or charger. No option to connect with cord.
I would recommend this to a friend!
Design
5 out of 5
5
Durability
5 out of 5
5
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+4points
5of 6voted this as helpful.
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This review is fromMicrosoft - Special Edition Wireless Controller for Xbox 360 - Camouflage.
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
I know what to expect with contoller, but.......
on November 24, 2014
Posted by: SloppyShooter17
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As with all controllers, they just simply wear out from continued use. Being in the market for a new controller, I ran across a tech news feed that Best Buy will price match major online retailers. I purchased the controller online with Best Buy, and found the same product for $3.00 less. I called the 1-888 Best Buy number to get a refund for the price difference, and I can tell you the $3.00 refund is not worth the effort. I was on the phone two (2) times before i was suddenly disconnected, and the third time, as I write this review, I was on the line for 25 minutes, and the line was suddenly dropped again. This review is not for the product, but for the less than stellar customer service using what seems to be a substandard phone service provider. Additionally, I gave them my phone number to call me back in case we were disconnected, but I received no callbacks.
Best Buy Customer Service Rating = < 1 Star
Product Rating = 5 Stars
My Best Buy number: 2734468804
I would recommend this to a friend!
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+6points
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Tech Insider Network
Customer Rating
5 out of 5
5
Great, feels good to hold!
on March 7, 2011
Posted by: Pegasus6
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from Temecula, CA
Of course, this controller is very well made and comfortable!
What's great about it: It's official from Microsoft.
What's not so great: Nothing.
I would recommend this to a friend!
Design
5 out of 5
5
Durability
5 out of 5
5
Comfort
5 out of 5
5
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+4points
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This review is fromMicrosoft - Xbox 360 Controller - Black.
Customer Rating
5 out of 5
5
great controller
on November 30, 2012
Posted by: lefty300211
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from Blaine,Washington
Verified Purchase:Yes
Original microsoft products are always the right choice for gaming,don't buy cheap!
What's great about it: very responsive,plug to xbox 360 and ready to go,like better than wireless controllers
What's not so great: nothing
I would recommend this to a friend!
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Tech Insider Network
Customer Rating
5 out of 5
5
Not so durable
on October 11, 2009
Posted by: Anonymous
from Omaha, NE
Analog stick broke and i want to fix it but can't open it to fix it because of the security.
What's great about it: The nice heavy vibrating and grippy analog sticks
What's not so great: The screw driving that you need to open your controller
I would recommend this to a friend!
Design
4 out of 5
4
Durability
4 out of 5
4
Comfort
5 out of 5
5
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+3points
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Tech Insider Network
Customer Rating
5 out of 5
5
Wireless Controller Stops Fights
on January 10, 2010
Posted by: LoriPCC
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from Oklahoma City, OK
Two sons, now one has the white controller and one the black. No more fighting about whose it is. And they love the X-Box version. Asked not to get an off-brand on this gift because it's proven and familiar.
What's great about it: Having the black color option is great
I would recommend this to a friend!
Design
5 out of 5
5
Durability
4 out of 5
4
Comfort
4 out of 5
4
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+3points
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Tech Insider Network
Customer Rating
5 out of 5
5
Works without a problem
on January 26, 2011
Posted by: Bill1918
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from Illinois
Controller worked without any problems. Checked batteries then turned it on. Connected to XBOX 360 no problem
What's great about it: Easy to set up
I would recommend this to a friend!
Design
5 out of 5
5
Durability
5 out of 5
5
Comfort
5 out of 5
5
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+3points
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This review is fromMicrosoft - Xbox 360 Wireless Controller - Black.
  • Tech Insider Network
Customer Rating
5 out of 5
5
Works as advertised
on December 30, 2011
Posted by: Mercpro
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from Fond du Lac, WI
Purchased as additional to one that came with the Xbox 360 bundled with Kinect. Works perfect.
What's great about it: Easy to setup and works like a breeze
What's not so great: Having to add rechargable battery.
I would recommend this to a friend!
Design
5 out of 5
5
Durability
5 out of 5
5
Comfort
5 out of 5
5
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