Overall Customer Rating
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 21 reviews
5 Stars
15
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
4
21  reviews)
(21 Reviews)
81%of customers recommend this product. 
(
17 out of 21
)
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Overall Customer Rating
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 21 reviews
5 Stars
15
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
4
21  reviews)
(21 Reviews)
81%of customers recommend this product. 
(
17 out of 21
)
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Prompt, friendly, helpful service
on January 21, 2010
Posted by: Coletrain
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from San Jose, CA
Having Geeksquad set up my new flat screen TV was totally worth it. Yes, I could have hooked it up myself, but would have been clueless as to calibrating it. In addition, if they screw it up, its covered. If I screw it up, its not.
They arrived on-time, were friendly and helpful, unpacked the TV and attached the screen portion to the base, hooked up all the cords, calibrated it, and showed me how to use the remote and menus, which were different than with my old TV. -An additional benefit: they took my old TV, which was too heavy for me to deal with by myself.
The peace of mind was totally worth the price.
What's great about it: Totally worth the money
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Go, Go Geek Squad !
on April 4, 2010
Posted by: neesie26
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from Reidsville NC
I purchased a new TV and couldn't decide whether to utilize the geek squad set up service or not. Well, I did and I am very glad that I did. I'm not very tech savvy and probably could have figured everything out but it was well worth the money to have the guys do it right and quickly. When they were through - my TV was set up perfectly - the old TV disposed of - and I was on the couch enjoying my new purchase. Thanks guys!
What's great about it: Worth the money!
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
4 out of 5
4
tv set up
on April 26, 2010
Posted by: jimmy31825987456
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from west hollywood
nice guy was early but was pretty quickly done. left all packaging which was supposed to be removed. didnt explain how to set anything. didn't tie up back wires like i was told he would.
What's great about it: was early, was fast
What's not so great: did not take packaging with him, did not tie up wires, did not show me how to set tv
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Money well spent!
on June 18, 2010
Posted by: superstarter1
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WOW! The Tech was extremely knowledgeable, friendly and explained everything completely. He provided me with notes for the tech impaired(me). Thanks, Greg
What's great about it: The whole process.
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Geek Squad
on February 22, 2008
Posted by: Ac3speaker
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from Ohio
Individual was professional, pleasant and 100% thorough. I couldn't ask for a better installation. If your spending that kind of money for new equipment it's best to have it professionally installed.
What's great about it: 100% Professional
What's not so great: None
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
The GeekSquad was Terrific
on April 2, 2008
Posted by: MsNewJersey
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The two fellows that came to our home were wonderful. They explained everything thoroughly, and were very professional yet friendly.
They answered all my questions and patiently, with a smile, repeated some of their instructions until they were sure I understood.
They took the TV box and left the room in the same condition it was in when they arrived.
I would HIGHLY recommend these fellows for installation and instructions.
What's great about it: Two Professionally Nice Young Men
What's not so great: None
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
worth the $
on March 26, 2009
Posted by: ressa
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from miami,fl.
i purchased my new samsung '32 television back in feb along with the $99 geek squad installation. jeremy, the tech that came out was great. he was very nice & courteous. the installation process took about 30-45mins. he programmed the tv, made sure everything was working properly & cleaned the area that he was working in before he left. i definitly recommend the geek squad installation service. it's well worth the cost
What's great about it: excellent service
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Setup
on July 8, 2009
Posted by: Pete67
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from Tallmadge Ohio Se
After getting home from Best Buy after buying a new LCD TV Though I maybe I got hooked on the set up service? After all just how hard could it be? I did my old TV and DVD and surround sound myself with old TV.
I was wrong both gentlemen came to my apt. on time. Went right to work checking on what was to be done and what was needed.
In short when they were done (in short time) I was impressed how professional they both were everything was hooked up and working even after they had trouble with my VCR combo in short order found it was a bad tape. From their everything else worked just fine.
They were neat and did a fine job of putting all the cable into a very neat looking set up.
Then took the time to show me how it all would work asked if I had any questions.
In short a great job.
What's great about it: Done neat and right
What's not so great: Nothing
I would recommend this to a friend!
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