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Customer Reviews Collected from Samsung US |
Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel
Average Customer Rating:
4.2
Rating breakdown 207 reviews
5 Stars
130
4 Stars
41
3 Stars
7
2 Stars
8
1 Star
21
83%of customers recommend this product.
(
164 out of
197)
Customer Reviews for Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel
Customer Rating
5
Best Microwave Overall
on August 2, 2016
Posted by: Phil52
from Lawrence, MA, USA
Expertise:Beginner
This microwave will suit the home or at work office and it really does job in terms of power and features. If you’re interested in having a countertop microwave that will do just about anything you need from the home kitchen, Then take a look at the Samsung 1.1 cu. ft CounterTop Microwave with Grilling Element.
Pros: Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Microwave - Best Investment
on September 4, 2017
Posted by: TXShopper210
from San Antonio, TX
I decided to invest in a Samsung microwave and I absolutely love it along with all the features. I would highly recommend this product to family and friends.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Design
on October 17, 2017
Posted by: Nbr1Grandma
from Frisco, TX, USA
Expertise:Intermediate
Fits great into the limited space I had available. Great number of features for it's size and it looks great!
Pros: great value
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Does A Bad Job
on September 15, 2018
Posted by: TexasLongboarder
from South Texas
Expertise:Intermediate
I bought this microwave because was the right size, had good features, and most importantly to my wife, the interior was ceramic.
Expect your food not to cook evenly. Even though you think by following the food package instructions for cooking that your food will be thoroughly cooked, expect the center of whatever you're cooking to be cold and in some cases still frozen.
Not happy!
Pros: Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Angelica, Samsung Care, April 14, 2022
Hello TexasLongboarder,
Thank you for reaching out. We appreciate you letting us know that your Samsung microwave does not cook evenly. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
The link below contains information on what to do with your microwave's temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
I've also included another helpful link to learn more on how to cook with your microwave for reference.
https://www.samsung.com/us/support/answer/ANS00049159/
Do not hesitate to reach out via our Support Channels below should you wish to speak with a live representative or for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144403162
-Angelica
Thank you for reaching out. We appreciate you letting us know that your Samsung microwave does not cook evenly. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
The link below contains information on what to do with your microwave's temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
I've also included another helpful link to learn more on how to cook with your microwave for reference.
https://www.samsung.com/us/support/answer/ANS00049159/
Do not hesitate to reach out via our Support Channels below should you wish to speak with a live representative or for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144403162
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy
on July 1, 2023
Posted by: JEV1988
from Walkersville, MD
Purchased in April of 2022 and it already died. If you’re looking for a microwave that doesn’t last long at all, this is the right one for you!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Leo, Samsung Care, July 6, 2023
Greetings!
We are glad to be of assistance with your Samsung microwave model.
I understand that your Samsung microwave does not turn on. To help with your experience, please visit the Samsung link shared below.
Samsung microwave does not turn on or turn off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964
To supplement, I have also shared this model's user manual link below. Please turn to page 31 for additional steps if needed.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145983690 to help our team pull up your information.
Leo
We are glad to be of assistance with your Samsung microwave model.
I understand that your Samsung microwave does not turn on. To help with your experience, please visit the Samsung link shared below.
Samsung microwave does not turn on or turn off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964
To supplement, I have also shared this model's user manual link below. Please turn to page 31 for additional steps if needed.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145983690 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Very Cool Microwave
on September 10, 2017
Posted by: Anonymous
from Vancouver WA
Expertise:Expert
This is a very nice update to the standard microwave oven. This model includes a grilling feature that is very handy and is built with a ceramic interior to emulate features of a toaster oven.
Pros: Realistic color, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
missing quality
on December 30, 2016
Posted by: sam77
Expertise:Intermediate
We are sorry we bought this. Sheet metal on back rattles very loud - stainless steel front accepts all fingerprints and we have to constantly clean it - we have to press above the buttons to enter anything, the keypad is not properly aligned - door latch doesn't work until we press multiple times.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy Angelica, Samsung Care, April 15, 2022
Hello sam77,
Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung microwave has many issues such as rattling sound, fingerprints left on the product, which needs to be constantly cleaned, keypad, and door problems. We understand how inconvenient it is for you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a link to the troubleshooting guide you can try if the control panel on your Samsung microwave does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
The link below contains information on what to do if your microwave makes unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
I've also included a link to a guide about cleaning your Samsung microwave for reference.
https://www.samsung.com/us/support/answer/ANS00062285/
Do not hesitate to reach out via our Support Channels below should you wish to speak with a live representative or for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144406894
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung microwave has many issues such as rattling sound, fingerprints left on the product, which needs to be constantly cleaned, keypad, and door problems. We understand how inconvenient it is for you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a link to the troubleshooting guide you can try if the control panel on your Samsung microwave does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
The link below contains information on what to do if your microwave makes unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
I've also included a link to a guide about cleaning your Samsung microwave for reference.
https://www.samsung.com/us/support/answer/ANS00062285/
Do not hesitate to reach out via our Support Channels below should you wish to speak with a live representative or for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144406894
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Exquisite Design
on September 6, 2017
Posted by: KattsMeow
from Harrison, NY
Expertise:Expert
I love my new Samsung microwave!!! It was delivered expeditiously, and the craftsmanship is classy- inside and out. The crisper makes cooking pizza in the microwave much better- no more soggy pizza! Great product! Great value!!!
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US