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Customer Reviews Collected from lg.com |
LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Trish889
from St. Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought an LG because we were told they were one of the most reliable. Our kitchen appliances are all black. We couldn't find a black LG so settled on the black stainless. It is very light, more of a gray and, for the price, should have just gone with the stainless.
We loved the idea of the in the door ice maker to free up shelf space. When full, the ice bin will hold just over a half gallon of ice. This is plenty for us. This refrigerator is only 33" wide. I assume the 36" would hold more ice. The cubes are smaller (1.5"X1.5"X1") so they freeze faster, but also melt faster, if that matters to you. The door bins over the ice maker are not as deep as the ones on the other door. We have a lot of condiments and some did have to go on a shelf. I'm not sure how much is due to the narrow bins and how much is due to the fact we downsized from a 36" fridge.
One thing I do not like is both doors have to be open to open the right vegetable drawer. The left drawer will extend fully with only the
left door open. This was not an issue with our old refrigerator.
This fridge did not come with an egg tray or butter dish, something our old one had but maybe none of the new ones do.
We noticed a very loud vibration the second day. It lasted maybe 10-15 minutes and occurred a few times per day. Apparently the fridge needs to have a slight incline toward the rear. We cranked the front leveling feet several times until the noise was just a hum.
The freezer has a moveable divider in the bottom drawer to help keep things organized. The top drawer includes a bin you can use to store extra ice or to help keep things organized up there too.
Overall this refrigerator has been great. Only time will tell how reliable it actually is.
We loved the idea of the in the door ice maker to free up shelf space. When full, the ice bin will hold just over a half gallon of ice. This is plenty for us. This refrigerator is only 33" wide. I assume the 36" would hold more ice. The cubes are smaller (1.5"X1.5"X1") so they freeze faster, but also melt faster, if that matters to you. The door bins over the ice maker are not as deep as the ones on the other door. We have a lot of condiments and some did have to go on a shelf. I'm not sure how much is due to the narrow bins and how much is due to the fact we downsized from a 36" fridge.
One thing I do not like is both doors have to be open to open the right vegetable drawer. The left drawer will extend fully with only the
left door open. This was not an issue with our old refrigerator.
This fridge did not come with an egg tray or butter dish, something our old one had but maybe none of the new ones do.
We noticed a very loud vibration the second day. It lasted maybe 10-15 minutes and occurred a few times per day. Apparently the fridge needs to have a slight incline toward the rear. We cranked the front leveling feet several times until the noise was just a hum.
The freezer has a moveable divider in the bottom drawer to help keep things organized. The top drawer includes a bin you can use to store extra ice or to help keep things organized up there too.
Overall this refrigerator has been great. Only time will tell how reliable it actually is.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Fluff5
from Lindenhurst, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought 4 LG products and the refrigerator was the first one used. We love it! The ease of installing the filter and the storage space is more than adequate!
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Squeakykobe
from Cincinnati. Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about a month ago and so far so good. I love it.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: maria79
from pembroke ma
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've only had this for a fewweeks very happy with all the features.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
First purchase of this high tech refrigerator
on March 13, 2019
Posted by: Leeza
from Detroit, Michigan
[This review was collected as part of a promotion.] We bought a floor sample at Home Depot and sometimes we put in a new air filter and the refrigerator switch won't clear.. Sometimes it freezes the vegetables. Even though it is a remarkable appliance. I have had a side by side and a freezer with only one freezer drawer on the bottom . Both of these are out of the question since my hip and knee replacements prevent me from kneeling or bending to get things out of these freezers. The LG makes my life so much easier with the two drawer freezers. I can see everything and get to it so I don"t forget what is in the freezer and have to throw out old freezer burned food. I like the multi-drawer system for meats and cheeses. I can see everything on every shelf. This refrigerator is worth every penny we paid for it and I would buy another one for our vacation home.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bannatyne
from Venice Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] The freezer space alone is amazing. We can actually shop at the warehouse store now for frozen food. Refrigerator space is also amazing with shelf placement ideal for anything you can possibly need. Stable temperature readout is a plus. Love the icemaker/water feature. Possibly the only minor complaint may be that the "open door" alarm goes off too soon. It should have been preset for an additional minute. Love this fridge!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: kathy meinhardt
from bloomington mn
Verified Purchase:Yes
[This review was collected as part of a promotion.] we are actually waiting for a replacement as the doors can't be leveled
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy EJ, Social Media, March 25, 2019
Hi Kathy, thank you for reaching out. I hate to hear you have had this issue with your refrigerator! This is definitely not what we expect from our products. Please follow the link below so we can make this right for you. https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4666132
Written by a customer while visiting lg.com
Posted by: Mamaduha
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] If anyone is looking for a 33" wide refrigerator with a bottom drawer, this is it.
I love it and all the room inside.
I love it and all the room inside.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com