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Customer Reviews Collected from lg.com |
LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Mikecartdriver
from Bluffton SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this for almost seven months and it’s been wonderful. You can set up the shelves to accommodate anything. Like the water spout on the side not losing space. The freezers are nice so not everything isn’t all pilled up. This is a perfect ten everyday in my book
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ram truck
from The Villages, FL
Verified Purchase:Yes
Quit cooling after 3 years. LG noted for bad compressors. Too bad I didn’t know that before buying.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dianna
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] My refrigerator is less than a year old and has been in use for 7 months. And my automatic ice maker is broken. I live in a small community in Colorado and cannot get it repaired!!!!!!!
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 1, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Friend23
from Dallas TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Meat falls over the back when freezer is full and you open the door. Evaporator belt in freezer freezes up and makes loud noise. Had it fixed once but continues to do it, so about 4 times a year I have to empty and let the freezer defrost even though I can’t see it as it is behind the back panel. Not fun!
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 31, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Stemel
from Plainview, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] We used this refrigerator less than 2 years before the compressor went out in it. Only gave 2 stars because it did work well when it was working and because warranty did cover 100% of the repair. Hoping it now lasts longer on compressor 2 than it did on compressor 1!
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Ice maker quit working and craft ice quit working
on April 4, 2021
Posted by: Amyjt
from Wv
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought in January ice maker quit working and craft ice quit working.freezer not staying cold enough
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 10, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bblair
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG was part of a purchase of a house. I’d never owned an LG refrigerator before so I didn’t know much about it. Now, I know why the LG reputation is so good and I’ll never by any other brand.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: 1023MammaV
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the 2nd French door fridge that I bought. I loved the first one but it didn't fit at my new house. I bought the second one and it broke down within 2 years but the customer service was no hassle and the service was friendly and job well done
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com