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Customer Reviews Collected from lg.com |
LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Compressor
Verified Purchase:Yes
[This review was collected as part of a promotion.] This appliance is 4 years old and a compressor issue twice. The features are great though.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: RMRT
from New Zjersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 4 years ago and the product died. I am trying to get a replacement now
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: bosshog
from Rohnert Park,California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great refrigerator until the compressor went out at just under 6 years old.
Pros: ease of use
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Deb225
from Rensselaer NY
Verified Purchase:Yes
21 Days without a refrigerator. Second time in 5 years it broke. Terribly inconvenient to say the least.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 5, 2021
We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: MajorIdiot
from Jacksonville, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator for 2 1/2 years, but he compressor died on 9/17/2021. We lost a couple of hundred dollars of food. It is a good thing this model has been discontinued.
No, I would not recommend this to a friend.
Quality
5
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, October 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: MurthyK
from Overland Park, KS
Verified Purchase:Yes
Technician came home and repaired the refrigerator (specifically freezer). Technician was very professional - gave information prior to diagnosis, and explained the problem clearly after the diagnosis. Fixed the issue by replacing the compressor. Very friendly and addressed all our concerns very patiently.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
was great til it wasn't
on October 9, 2021
Posted by: Annieb60
from Milford PA
[This review was collected as part of a promotion.] I have had this refrigerator since 2015 it was working beautifully until Oct 4th 2021 The freezer stopped working ugh I had expected it to last for a long time. We had done everything we can to get it working again. Took apart the back lower panel and cleaned out the area and the coils to see if that was the reason unplugged fridge for 24 hours nothing . So now we have an expensive fridge that is now useless. All my frozen food spoiled hundreds of dollars worth of meat gone!!! Soooo disappointed in this fridge. Won't buy LG and of course our extended warranty expired of course.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
good service
on October 17, 2021
Posted by: kevin and deanna
from chandler, az
[This review was collected as part of a promotion.] very happy with lg products would buy again and recommend
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Written by a customer while visiting lg.com