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Customer Reviews Collected from lg.com |
LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Ricky LG Fridge
from Modesto ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 4-1/2 years ago. Then stopped working. Warranty was honored quickly replaced pump
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: disappointedCharles
from Marengo, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dear LG,
Our french door LG refrigerator has been great. From the ice maker and filtered water in the door to the dual drawer freezer and the convenient double doors. The failure of the compressor was an unexpected shock. The loss of freezer and refrigerator contents plus the water on the floor just as 14 people were invited to a Christmas meal.
It took a week to get a service team here. They did a good job of installing a new compressor. It took twenty four more hours waiting for the refrigerator to get down to temperature.
Two things remain from this experience. One is it is now a loud, noisy refrigerator. We know of no solution for this except try to learn to live with it. The second is we no longer trust it. Will it fail again? What if it fails when we are traveling?
So we are unsure as to our next step. Any suggestions are welcome.
Our french door LG refrigerator has been great. From the ice maker and filtered water in the door to the dual drawer freezer and the convenient double doors. The failure of the compressor was an unexpected shock. The loss of freezer and refrigerator contents plus the water on the floor just as 14 people were invited to a Christmas meal.
It took a week to get a service team here. They did a good job of installing a new compressor. It took twenty four more hours waiting for the refrigerator to get down to temperature.
Two things remain from this experience. One is it is now a loud, noisy refrigerator. We know of no solution for this except try to learn to live with it. The second is we no longer trust it. Will it fail again? What if it fails when we are traveling?
So we are unsure as to our next step. Any suggestions are welcome.
Pros: Features/Settings
Quality
1
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dahr67
from new jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] this refrigerator is now 4 years old. was very happy with it until the compressor went now it vibrates. however i love the features. for a smaller refrigerator it is very roomy inside. it was just what we needed for our small kitchen and the space we needed to put it in
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Olit
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was pretty fast and excellent service, and I like LG warranty policy
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Oneeyejack
from FL
Verified Purchase:Yes
I am so pleased with my LG french door Refrigerator, it has everything that I am looking for a very well design, looks great and especially the warranty that LG offered that nobody else can match.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dan 1955
from 1343 Dalemont w Dyer Indiana 46311
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this frig in 2015 and it still works great
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jake12345678910
from Logan, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have loved the space this fridge has, and the double drawer feature.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: vespo50
from Connecticut
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this refrigerator for two full years now and still enjoy the quality, size and great features.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com