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Customer Reviews Collected from lg.com |
LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Cindi KO
from Spotsylvania. VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this fridge for a while this is my second LG fridge I love the saver ice feature and everything stays nice and cold I loved it so much I just bought another one for a new house we’re building in addition to buying an LG wall oven washer dryer and even a DVD player! Let’s face it most appliances break down at some point in time but LG is first class when it comes to customer service and getting the repair done quickly kudos to LG!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Progect
from Atlanta
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought 6 years ago and recently compressor went out and was repaired after call to customer service . Respond was fast and professional
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cason69
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator cause its the only one with ice maker and water in the door that fits in a mobile home
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mnbvccx
from Temple. Texas
Verified Purchase:Yes
It’s 5 years old. The compressor went out and now the ice machine freezes up constantly. So very disappointed with this frig.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
2
Response from lg.comBy Daphane , LGE Social Media, January 28, 2022
We hate to hear you are experiencing issues with your refrigerator. Your feedback is especially important to us. Please rest assured that your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. This will allow for an open dialogue with expert agents that can offer assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and/or replacement. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Eric12344
from Manchester nh
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice looking but compressor went after 2 years good thing warranty for 10 years and 5 with labor
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Response from lg.comBy Daphane , LGE Social Media, January 28, 2022
We hate to hear that you experienced an issue with your refrigerator. Your feedback is especially important to us. Please rest assured that your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. This will allow for an open dialogue with expert agents that can offer assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and/or replacement. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Teymur
from Bloomington IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bough this refrigerator 3 years ago, and had 3 problems.
Quality
1
Features
4
Value
3
Response from lg.comBy Jennifer, Social Media, January 31, 2022
Hello Teymur. After experiencing multiple repairs your experience is understandable. I see that your last appointment was on 12/29 with Kevin's Appliances and hope that everything went well with that appointment. We strive to continuously improve your products and services and hope to rebuild your trust back into the LG brand. ^Jennifer
Written by a customer while visiting lg.com
Posted by: melon07
from NM
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had to repair it, and I knew that how much the refrigerator hold the foods!
It is really spacious refrigerator.
It is really spacious refrigerator.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: KaliBree
from California
Verified Purchase:Yes
I have had this refrigerator for 5 years. I will not buy another LG refrigerator. The freezer will frost over for no reason. The ice maker does not make enough ice to keep up with our two person use and we work out of the house all day. Then two weeks ago, the compressor went out. The cost of this refrigerator, it should not have these types of issues.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy Jennifer, Social Media, February 9, 2022
Let us help you with that Kali. Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Written by a customer while visiting lg.com