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Customer Reviews Collected from lg.com |
LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Phenomenal experience
from Waldorf Md
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had some issues getting our refrigerator fixed and LG helped us make the process phenomenal.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LSkinner
from Chicago, IL
Verified Purchase:Yes
Six years no problem, then overnight condenser went out. Worked with LG to get it repaired. Now it is working fine again. Was repaired with KG parts. The fridge is quiet. I don't like the frequency at which I have to change the filters. I love to two drawer freezer section. The ice maker is fast but the basket is small. Overall, this is a good unit.
Pros: Style/Design, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Terrible
on September 8, 2022
Posted by: Caleb19
from Lexington, KY
We bought this less than 3 years ago and it’s not cooling. There’s no support because it’s discontinued. It’s made a grinding noise since day 1. Will never buy another LG appliance.
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, September 8, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy
Written by a customer while visiting lg.com
Posted by: SofiaP33
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] To be completely honest.... I loved the fridge until after 5 years my compressor died and it’s costing more for service calls and labor than it is to be a new refrigerator. I have a 1985 refrigerator in my garage that works better than this one. It’s unfortunate
Pros: ease of use, Style/Design
Quality
2
Features
5
Value
4
Response from lg.comBy JaNika Wiley, Social Media, September 19, 2022
Duly noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement
Written by a customer while visiting lg.com
Posted by: Cthouse
from Los angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator was too expensive for the value received. Broke down after 5 years of use.
Quality
1
Features
2
Value
1
Response from lg.comBy JaNika Wiley, Social Media, September 19, 2022
Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Nikki
Written by a customer while visiting lg.com
Posted by: Jhoanna
from Aurora Colorado
Verified Purchase:Yes
I bought it 5 years ago, the linear compressor suddenly stopped working, guaranty didn’t cover labor, it was the only size fridge that could fit my fridge space since is a old house, I’m happy with the fridge, bad customer service!
Quality
3
Features
5
Value
3
Response from lg.comBy JaNika Wiley, Social Media, September 19, 2022
Duly noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Nikki
Written by a customer while visiting lg.com
Posted by: Kylie Mom
from Frederick, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this in March of 2016 and am still pleased with it’s performance. Love the French drawer and exterior water and ice.
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lior
from colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unfortunately after just ~3 years, the compressor died. I would say that LG service was very good and they replaced the compressor.
Quality
2
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, September 27, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com