I purchased the fridge 7 years ago. Freezer stopped working and fridge is not cooling.
Quality
2
Features
3
Value
3
Response from lg.comBy JaNika Wiley, Social Media, December 21, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
[This review was collected as part of a promotion.] Have had my LG for 5 years and have loved everything about it my children bought one also because they loved mine so much.
[This review was collected as part of a promotion.] I bought this refrigerator in 2014. I love the refrigerator had a problem with the compressor but it was under warranty factory warranty and they replaced it. I love my refrigerator..
I purchased this refrigerator two years ago, and recently I had a problem with the fridge not staying cold; LG was very prompt and efficient in repairing my refrigerator. Thank you, LG
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 3, 2026
Hi, Rafat. Thank you for sharing your experience with us. It’s great to hear that your LG Refrigerator (LFXS24623S) model is performing well again after service. This refrigerator is designed with efficient cooling technology, spacious storage, and a sleek stainless‑steel finish that keeps your food fresh while enhancing your kitchen. We understand how important it is to have your fridge running at its best, and it’s wonderful that the prompt repair helped restore full performance. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
[This review was collected as part of a promotion.] I brought my fridge 3 years ago and I am happy because when I have a problem they send technician very quickly. Thanks.
[This review was collected as part of a promotion.] I bought this actually in 2019 not 2022 I had a service call, they took very good care of me. the Technician was excellent. Would like to win this $500. So I can buy a dryer that I need.
Love it!!! Different than any other frig I’ve seen! The two drawer freezer is my favorite part because I can use one drawer for the things I use the most
Quality
4
Features
5
Value
4
Response from lg.comBy LG, April 4, 2026
Hi, there. Thanks for sharing this with us. It’s great to hear that your LG Refrigerator (LMXS27626S) model has been such a standout in your home. This unit is designed with a spacious layout and the two‑drawer freezer you mentioned, giving you quick access to your most‑used items while keeping everything organized. It’s always great to know when a feature becomes a favorite. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy