[This review was collected as part of a promotion.] This is our first LG refrigerator and so far, very happy with the quality and finish of the product. We owned LG washer and dryer back 22 years ago and it was probably the best we ever had. I would definitely recommend to anyone.
[This review was collected as part of a promotion.] The technician was on time, very professional, replaced the compressor, and the refrigerator is now working like a charm, plenty of ice and is keeping all produce fresh!!.
[This review was collected as part of a promotion.] We have had the french door stainless steel refrigerator, Ir has brought us many great days and times.We love the seamless operational ice maker and water dispenser. We would definitely recommend this well put together LG Refrigerator to be in any kitchen.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
After our 7 year old lg refrigerator compressor went out we couldn't find anyone to work on an lg and were forced to buy a new refrigerator. Needless to say we did not buy an lg!
Quality
1
Features
1
Value
1
Response from lg.comBy Cazzandra Galangco, LG Social Media, February 14, 2023
Your honest feedback regarding your experience with your LG refrigerator is highly appreciated. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize for that. Your review is valuable information for our whole team. This will be considered for the improvement of our services and future product developments. -Cazz
Love the French door feature. It makes storing and getting things out easier. I can see everything clearly and don't have to move a ton of stuff around to get to something. The freezer has a good amount of space and I like the additional drawer up top for quick access. The self diagnosis feature is cool because you can quickly figure out what's wrong with your phone.
The fridge has some great features but has faults.
on February 17, 2023
Posted by: deb109
from Florida
Verified Purchase:Yes
I love the fridge, but it has dripped water and iced up around the drawers. A part of the ice maker was replaced after it malfunctioned after 2 years. A small part on the ice maker broke recently and I was told it couldn't be fixed and that I needed a new door. But the door has been discontinued.Not happy to say the least.
Pros: Style/Design
Quality
3
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, February 19, 2023
Thank you for taking the time to tell us about your LG French Door Refrigerator experience. We assure you that your constructive feedback was not ignored, and we will work to ensure that such an incident does not occur again. If you require assistance, please contact us at (800) 243-0000 or send us a private message on Facebook or Twitter using @LGUSSupport, including the model number of your product and your contact information. We would be delighted to help you. ^Danee