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Customer Reviews Collected from lg.com |
LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Uncleowl
from Indianapolis IN.
Verified Purchase:Yes
This refrigerator is a ManTank Kid Proof for sure!
Pros: Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jennifer1793
from Minnesota
Verified Purchase:Yes
Stopped freezing and cooling. No longer works. Attempted repair twice.
Pros: Style/Design
Quality
1
Features
2
Value
2
Response from lg.comBy Jai., LG Social., August 9, 2023
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Written by a customer while visiting lg.com
Posted by: Tammy Fort Lauderdale
from Fort Lauderdale, FL
Verified Purchase:Yes
Our ice maker has been having low production and it turns out we need to replace the whole door. This fridge is only 3 years old but is, of course, out of warranty. I would not recommend.
Quality
1
Features
3
Value
3
Response from lg.comBy Ian, LG Social Media, August 8, 2023
Hi, Tammy! If the info linked below doesn't help with your ice maker's slow production, please be sure to reach out with the second link. We'd love to see what's going on! https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice-CT10000021-1400773605181 https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Posted by: C007
from San Diego California
Verified Purchase:Yes
Replacement was made to my refrigerator with a new compressor that didn’t fit so the back of the vent was left off . Not happy.
Response from lg.comBy Jai., LG Social., August 8, 2023
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Written by a customer while visiting lg.com
Posted by: Carol324
from Sayreville, NJ
Verified Purchase:Yes
I purchased this refrigerator when my old one broke down. I am extremely happy with the entire look of this product. Very clean lines and sleek looking for a refrigerator. It enhances the look of my kitchen. One feature that I particularly like is the shelf that retracts halfway so you can put big items in this area. I am also impressed with having a 2 drawer freezer. Items that I use on a daily basis is stored in the top drawer for easy access. I am very happy with this refrigerator.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Buy at your own risk
on August 11, 2023
Posted by: VinceC
[This review was collected as part of a promotion.] We have this model LG french door refrigerator, along with a much larger LG french door frig in our duplex. Both models have had the compressor fail, along with the coil and other parts. It takes 2-weeks just to get parts from LG, then the repairs take at least a half day to perform. Fortunately, we always buy a 5-year warranty on appliances, otherwise it would cost a fortune to fix it or to buy a new one altogether. This is our 3rd LG, the first was the same large model we had that required all the parts to be replaced to get it going. More importantly, it took 6-repair trips and trying one part after another until it was finally fixed. It appears LG does not use very reliable parts and you are destined to have major repair problems if you buy one of their products. Not a good brand to purchase in refrigerators.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 14, 2023
Hi Vince. Our goal is to make sure your LG Refrigerator is the perfect fit for your home, and we hate to hear that wasn't the case for your family. Nevertheless, we appreciate you sharing the feedback as this helps us to improve for the future. We hope to get you back on our team one day! ^Gaby
Written by a customer while visiting lg.com
Posted by: JC2532
from Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchase this refrigerator in 2020, the compressor went out but LG covered all parts and labor. It was an amazing experience.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Happy AP
from Myrtle Beach SC
Verified Purchase:Yes
I bought this fridge a few years ago and it has been amazing. Easy to use and always keeps my food fresh.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com