Having a 10 year warranty on the compressor was very helpful but not being able to get a longer warranty for labor is expensive. We never expected to have the compressor go out after only 6 years. The delivery time was quite slow and took almost a week before we could get the part replaced.
[This review was collected as part of a promotion.] I was disappointed that the compressor did not work only after 6 years
Pros: ease of use
Quality
3
Features
4
Value
3
Response from lg.comBy Winie Claire Borja, LG Social Media, August 20, 2023
We understand your disappointment regarding the compressor issue with your LG 27-cu.-ft. French Door Refrigerator, model# LMXS27626S, after 6 years. While our products are designed to be reliable, unexpected situations can arise. We're here to assist you with any troubleshooting or service needs.
You may also refer to this link for good-to-know information about the warranty coverage for your unit: https://www.lg.com/us/PDF/warranty/ha/Warranty_REF.pdf
Please send us a private message on Facebook or Twitter using @LGUSSupport. Your satisfaction remains our priority. ^Winie
[This review was collected as part of a promotion.] I bought my refrigerator 10 years ago and it still works. The only thing that doesn’t work is the ice maker. When I buy another refrigerator I will definitely buy this same refrigerator, only a new model!
Pros: ease of use, Quality, Style/Design, Performance
[This review was collected as part of a promotion.] We bought our LG refrigerator almost 5 years ago. It has performed perfectly until a couple of weeks ago. That sounds bad except your warranty kicked in at the right time. What a good company that backs up their products. We had a problem and it was taken care of with no hassles.