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Customer Reviews Collected from lg.com |
LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Luci 07
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have always trusted LG products. About a month ago, my LG refrigerator finally died-after serving me well for 19 years ! ! Of course I bought another LG refrigerator ! I love my new fridge ! Also have LG washer and dryer which I love ! LG will always be my first choice ! !
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
I like LGs refrigerator s they are very cool nice.
on October 8, 2023
Posted by: LG jim refrige
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like LGs I like LGs. I bought a LG refrigerator which has an ice maker and water. We use it all of the time
Written by a customer while visiting lg.com
Posted by: onunez10
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it, except my compressor went out after 4 years of having and LG sending new compressor part to be replaced
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
We're glad to hear that you love your LG LMXS27626S 27 cu. ft. French Door Refrigerator! We apologize for the inconvenience you experienced with the compressor. Our team is here to help. Please contact us on Facebook or Twitter at @LGUSSupport, and we'll assist you with the repair process promptly. Thank you for choosing LG!
Written by a customer while visiting lg.com
Posted by: Annadamian
from Glendale Heights il
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Service was excellent. The Lg technical was professional and knowledgeable. He did explain the problem and fix the unit
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
LG review
on October 13, 2023
Posted by: Redraerag
Fridge is only 6 years old a d it has already stopped working. We lost so much food. The water and ice design is poor a d the. Etal parts to the ice ma,er. Evan rusting after a only 3-4 years a d ice came out with rust on it.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, October 20, 2023
Hey there! This definitely isn't what we like to hear, these are the steps we suggest when cleaning out the ice maker http://spr.ly/6428ubpLE. Please let us know if this helps! You can reach us on Twitter or Facebook @LGUSsupport. ^Tanisha
Written by a customer while visiting lg.com
Posted by: kl73
Verified Purchase:Yes
Thought I would have more space with the door in door but I was wrong all the door in door does is allow you to open just the upper part of refrigerator door.
Response from lg.comBy LG, November 3, 2025
Hello. Thank you for sharing your experience with your LG Refrigerator. Your feedback about the Door-in-Door feature is important—especially when expectations around added space and accessibility differ from how the design functions in daily use. For reference, you can explore LG’s Door-in-Door refrigerator features and layout overview here: https://www.lg.com/us/discover/door-in-door-refrigerators. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this Door-in-Door access and storage layout issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Posted by: justin gunderson
from Wisconsin
Verified Purchase:Yes
The refrigerator seems to be working after it got fixed
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DawnSn
from Andover . Mn
Verified Purchase:Yes
Love the style, look, shelves but very disappointed with the trend of the compressor failing in LG fridges. Mine just failed. And although LG will pay for the compressor they will NOT pay for the labor. Not worth it to fix it.
Pros: Style/Design, Features/Settings
Quality
1
Features
4
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, October 23, 2023
Wow, Dawn, it's never good when our appliances give out on us! We want to talk about this with you, especially considering you have been in contact with us. Let's make this right so that Life's Good! Please reach out on social at @LGUSSupport. ~Tegan
Written by a customer while visiting lg.com