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Customer Reviews Collected from lg.com |
LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,544 reviews
5 Stars
810
4 Stars
307
3 Stars
110
2 Stars
89
1 Star
228
80%of customers recommend this product.
(
947 out of
1,189)
Customer Reviews for LG - 26.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
Not so good
on October 13, 2024
Posted by: Damap
This was a great fridge till it wasn’t the part supposedly was covered but they open a ticket but nothing came of it. There’s a lawsuit open check into it if u have problems.
Response from lg.comBy true, LG Digital Care Team, October 15, 2024
Hi there! We know how important it is to have a reliable refrigerator in your everyday life. That's why all our fridges come with an amazing 5-year warranty for the sealed system and an incredible 10-year warranty for the compressor part. Is your refrigerator currently in need of repair? If so, we'd be more than happy to assist! Just send us a private message on social media at @LGUSSupport with your serial number and personal info, and once we have that, we can get a dedicated team on it to explore your options. We're here to help! ~Ivy
Written by a customer while visiting lg.com
Customer Rating
4
Good fridge.
on October 17, 2024
Posted by: Buzz1234
[This review was collected as part of a promotion.] Good fridge. Compressor broke after six years. Not sure if that is good air bad. Never happened with any other fridge. Covered by warranty. So paid for labor not part.
Written by a customer while visiting lg.com
Customer Rating
1
on November 1, 2024
Posted by: Bob2700000
[This review was collected as part of a promotion.] My refrigerator went out after 4 years. It doesn’t cool and everything got spoiled.
Response from lg.comBy true, LG Digital Care Team, November 4, 2024
Hey there Bob! Let's help make sure that your LG refrigerator is back to cooling your food again so it lasts a long time. This link (http://spr.ly/6420S5DcM) can provide you with different tips on how to help keep your fridge cool. So we can make sure that you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what troubleshooting you've tried, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
4
Temporary love
on November 25, 2024
Posted by: MelissC
from Benson Az
I purchased this in 2019, and it was great until it wasnt. only 5 years old and its now Unfixable...... spend more money, great..
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
2
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
Best Product Ever
on December 2, 2024
Posted by: Rocky51
[This review was collected as part of a promotion.] We purchased this LG refrigerator on July 3, 2015 and have absolutely loved it ever since. It can hold a great deal for fresh and frozen foods. If and when this appliance ever fails to work we will buy another LG.
Response from lg.comBy ^Rich, LG Digital Care Team, February 7, 2026
Hi Rocky, thank you for sharing your experience with the 27 cu. ft. French Door Refrigerator, model LMXS27626S. It’s amazing to hear that it has served you so well since 2015 — over a decade of reliable performance is exactly what we love to see. The generous storage for both fresh and frozen foods is a standout feature, and we’re thrilled it continues to meet your needs. Your loyalty means a lot, and we truly appreciate your trust in LG for your home.
If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
^Rich
#LifesGood ❤️
If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
5
Great Product!
on December 3, 2024
Posted by: Richard81
[This review was collected as part of a promotion.] We always used to buy a side by side refrigerator but were surprised to see how good the French door refrigerator is. We had to replace the ice maker, but other than that we are happy.
Response from lg.comBy ^Rich, LG Digital Care Team, February 6, 2026
Hi Richard, thanks for sharing your experience with the 24.2 cu. ft. French Door Refrigerator, model LFXS24623S. It’s great to hear that switching from a side‑by‑side to a French‑door style ended up being such a pleasant surprise — the layout really does make food storage and access feel a lot more open and convenient.
Sorry to hear you had to replace the ice maker, but I’m glad everything has been running smoothly since. It sounds like the fridge has been a solid fit for your home overall.
If you ever need support or have questions, the team is always available at lgdigitalcare@lg.sprinklrsupport.com
Sorry to hear you had to replace the ice maker, but I’m glad everything has been running smoothly since. It sounds like the fridge has been a solid fit for your home overall.
If you ever need support or have questions, the team is always available at lgdigitalcare@lg.sprinklrsupport.com
Written by a customer while visiting lg.com
Customer Rating
1
Defective product
on December 18, 2024
Posted by: manlybigego
The water dispenser randomly turns on when you walk away and pees on your floor.
Response from lg.comBy Joslyn, LG Social, December 20, 2024
Hey there! Thank you so much for bringing this to our attention. We want you to have a good experience with your LG refrigerator because nothing beats breezing through your kitchen duties smoothly! We recommend activating the control lock and cleaning the dispenser area. You can check out more helpful information here: http://tiny.cc/6u82001. If you have questions or warranty inquiries, please private message us on social media @LGUSSupport with your contact information and model number. We'll be more than happy to help at any time! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
1
Linear Compressors fail all the time.
on December 31, 2024
Posted by: Jim W III
[This review was collected as part of a promotion.] Another failed Linear Compressor. I have had three LG refrigerators and all three failed. In every instance it was the compressor. The refrigerator is built well but the compressors are garbage. Never again.
Quality
1
Features
3
Value
1
Response from lg.comBy LG, January 7, 2025
Hello, Jim! Thank you for sharing your feedback with us. We understand how frustrating it must be to deal with multiple failures of the Linear Compressor on your LMXS27626S. It's disheartening to hear that you've faced this issue not once, but three times. We know how important it is to have a reliable refrigerator, and we truly regret that you’ve had to go through this experience.
Your concerns are valuable, and we would like to assist you in resolving this matter. Please send us a private message via @LGUSSupport, and our team will review your case and discuss possible solutions to address the ongoing issues with your compressor.
We appreciate your patience and hope we can work together to find a resolution. —Junel
Your concerns are valuable, and we would like to assist you in resolving this matter. Please send us a private message via @LGUSSupport, and our team will review your case and discuss possible solutions to address the ongoing issues with your compressor.
We appreciate your patience and hope we can work together to find a resolution. —Junel
Written by a customer while visiting lg.com