Overall Customer Rating
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
50
4 Stars
15
3 Stars
7
2 Stars
2
1 Star
8
82  reviews)
Features
2.5 out of 5
2.5
Performance
2.3 out of 5
2.3
Quality
2.4 out of 5
2.4
Value
5 out of 5
5
Ease of Use
5 out of 5
5
(82 Reviews)
83%of customers recommend this product. 
(
68 out of 82
)
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sharkninja.com Rating: Overall sharkninja.com Rating
2.8 out of 5
sharkninja.com Rating: Overall sharkninja.com Rating
2.8 out of 5
Overall Customer Rating
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
50
4 Stars
15
3 Stars
7
2 Stars
2
1 Star
8
82  reviews)
Features
2.5 out of 5
2.5
Performance
2.3 out of 5
2.3
Quality
2.4 out of 5
2.4
Value
5 out of 5
5
Ease of Use
5 out of 5
5
(82 Reviews)
83%of customers recommend this product. 
(
68 out of 82
)
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sharkninja.com Rating: Overall sharkninja.com Rating
2.8 out of 5
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sharkninja.com Rating: Overall sharkninja.com Rating
2.8 out of 5
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Customer Rating
5 out of 5
5
Great for Laminate Floors and Tile
on April 22, 2008
Posted by: slnelson
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from Phoenix, AZ
I purchased the shark because I had tried everything else when it came to my laminate floors. I absolutely love this product because it is so easy to use and my floors are actually clean!
What's great about it: Easy to use
What's not so great: Water tank is a little small/cord should be a bit longer
I would recommend this to a friend!
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Customer Rating
3 out of 5
3
I would pass if I were you
on December 29, 2008
Posted by: dbjo
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from chicago
There is not enough steam to clean floors. Floors need to be wet to clean. Also, this does not sanitize. That is a gimmick. I held my hand under the pad (not on top where steam comes out) and it was not nearly as hot as it should be to sanitize. Plus steam should touch surface to be cleaned. Here it gets lost under the pad and pushed up the sides and into the air. ONe thing I did to make it better is wet the pad first so at least the steam keeps it wet continuously and I added vinegar to the tank even though it says not to add anything. But at least I feel like I'm getting some disinfecting. My kitchen is sunny and I saw nothing but streaks after "cleaning". My mother in law loved it until I showed her the streaks. She does not have a window low to the ground as I do so she never noticed this and I think that most people who like it have this same issue. They probably think it's clean because there is not sufficient light. Stick is flimsy and it does not trap dirt. It makes litttle "stop lines".
What's great about it: It's small
What's not so great: It doesn't clean the floors well at all
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
2 out of 5
2
Performance
1 out of 5
1
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Customer Rating
1 out of 5
1
This steam mop left me steamed!
on June 6, 2009
Posted by: rjak11
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from Jersey City, NJ
Usually, I dry mop with a Swiffer, and then get on my hands and knees with rags and cleaning products to clean my kitchen linoleum floor, tile bathroom floors, and laminate wood floors. I was really looking forward to what looked like an easy way to clean all these floors with one machine. I did my usual dry mopping first with the Swiffer, then used the Shark Steam mop. It seemed to work out, but I doubt it was sanitizing, and I had to periodically pick off stringy pieces of dirt/dust as they accumulated. After I was done, I waited a few minutes then got out my Swiffer again. I was shocked to see the Swiffer still picked up dirt and dust from where I had just cleaned. I guess the infomercials were too good to be true. It's back to my hands and knees I guess, if I really want my floors clean.
What's great about it: Lightweight, easy to manuever
What's not so great: Didn't do a good job; I had to go over the floors with a Swiffer
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Performance
1 out of 5
1
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Customer Rating
4 out of 5
4
Not going to get rid of your mop
on November 15, 2008
Posted by: Pixiedust7777
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from Annandale, VA
I've read a number of reviews on this and bought it with mixed feelings. The good part is that it will clean your floor though it doesn't do it as easily as on the commercials we've all seen. The mop part does come clean easily afterward too. The handle is exactly as I've read - flimsy - it's the same handle (but less sturdy) as on a swiffer mop except it's in 3 pieces and I think this alters the sturdiness of it. I don't know why they didn't make the mop handle in only 2 pieces. It's ok back and forth but side to side you have to be careful with it. I would not recommend your giving this to a strong man to use (or even a strong woman...lol). It did clean the solid tile floor in my bathroom well - it did not do it like in the commercial in one swipe though. For my textured tile floor in the kitchen, it does not get the dirt out of the grooves well. It DID get up a grease mess that was on the floor but I did have to set it to steam a while over it. It doesn't do well with hair either, if there is any on the floor it will ball it up and you'll have to pick it up. (we have 5 large dogs so there's hair all over my house and yes, I did sweep first) It doesn't push as well on my unsealed hardwoods (not sure it's "recommended" for them). I also used a spray bottle to pre wet the mop head before I used it too - I read that on one of the review and it does help. Overall, I'm ok with the purchase and will continue to use it. I would rather not use cleaner on my floor if I don't have to but I do understand that I will have to get my regular mop out once in a while to REALLY clean the floor. I do intend to try a package of the extra mop heads as I've read in other posts that their composition is different than the ones that come with the mop and they glide better. We'll see. Would recommend to a friend but with conditions.
What's great about it: Does get tile floor clean
What's not so great: Not good in corners or edges and not good on textured tile floor or unsealed hardwoods
I would recommend this to a friend!
Quality
2 out of 5
2
Features
3 out of 5
3
Performance
3 out of 5
3
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Customer Rating
4 out of 5
4
Good steamer for floor
on November 8, 2014
Posted by: cindy
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Verified Purchase:Yes
This is my 2nd Shark Steamer and both have been great streamers.
My Best Buy number: 2979782598
My Best Buy number: 2979782598
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
great for small cleaning area
on December 17, 2014
Posted by: kadysmom
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from melbourne,fl
Verified Purchase:Yes
Perfect for keeping our kitchen and baths fresh. Doesn't take long to steam.
I would recommend this to a friend!
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4 out of 5
4
Very good.
on January 28, 2008
Posted by: fina125
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I love it. I purchased additional cleaning pads so I can use one pad per room. I love that there is no waiting for floors to dry. I also like that it uses no chemicals because I have a crawling baby. It is very light and even though it does not hold much water, its sort of a pro because it does not end up being too heavy for my lower back. Its great for everyday use.
What's great about it: No chemicals
What's not so great: That it can hold more water
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Love the Steam Mop
on April 18, 2008
Posted by: Rareform
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I think this is a great new product. I have wood floors throughout my old house and this steam mop does a great job cleaning them. It is very light weight, but produces a ton of steam. I was spending a lot of money on wet cleaning pads, but now I can reuse the towels. I would highly recommend this product.
What's great about it: Quick Cleaning, Floors Dry Fast
What's not so great: Small Water Reservoir
I would recommend this to a friend!
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