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Customer Reviews Collected from lg.com |
LG - 4.3 Cu. Ft. 8-Cycle Ultralarge-Capacity High-Efficiency Top-Loading Washer
Average Customer Rating:
4.5
Rating breakdown 332 reviews
5 Stars
265
4 Stars
26
3 Stars
7
2 Stars
8
1 Star
26
90%of customers recommend this product.
(
291 out of
324)
Customer Reviews for LG - 4.3 Cu. Ft. 8-Cycle Ultralarge-Capacity High-Efficiency Top-Loading Washer
Customer Rating
1
Hate it
on July 30, 2019
Posted by: mom hate the washer
from Orlando FL
[This review was collected as part of a promotion.] I have the unbalance problem since it was brand new, at first it was only every now and then so I assumed it was a real unbalance problem, I followed the directions to fix the problem and it did get fixed, now it is almost every load, it can take up to 7 hours or more after trying to restart the machine few times, I have follow every possible direction on how to fix it and no luck. I totally hate laundry day because of this and it stress me out so much at the point that I start yelling at the machine. HATE IT. I know there is a class action but not sure if the case still open.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
5
Response from lg.comBy Chris, Customer Service, July 31, 2019
We hate to see that you've had multiple balance issues with your washing machine and that you're needing it looked at. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Written by a customer while visiting lg.com
Posted by: Kevin 70
Verified Purchase:Yes
Have had this machine for 8 years. We do 2-3 loads of laundry’s every other day and the machine is still going strong. Did replace the drain pump 35.00. Took seven min two clamps and three screws. I Would purchase this brand again
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Judie 7
from Sarasota, Fl.
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had our LG washer for 7 years and we love it. It has a very large capacity, it gets clothes clean, and best of all, it has no agitator bar!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SJ the terrible
from Fenton, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this machine since 2014, and it has worked well year after year. No complaints.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JohnsonCrew
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] LG washer and dryer set have been good to us that past 7-8 years handling 4 boys, 2 dogs and 2 adults!
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love the washer
on July 3, 2024
Posted by: Laima
from summerville, sc
[This review was collected as part of a promotion.] matched to my dryer machine love it! It runs great.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (6) ratings-only reviews
Overall Customer Rating
5
Would recommend? Yes
(
6 out of
6)
Features
5
Quality
5
Value
4.8