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Customer Reviews Collected from frigidaire.com |
Frigidaire - 20.5 Cu. Ft. Frost-Free Upright Freezer - White
Average Customer Rating:
4.7
Rating breakdown 476 reviews
5 Stars
349
4 Stars
107
3 Stars
13
2 Stars
4
1 Star
3
97%of customers recommend this product.
(
378 out of
389)
Customer Reviews for Frigidaire - 20.5 Cu. Ft. Frost-Free Upright Freezer - White
Customer Rating
5
Just what I was looking for
on January 17, 2020
Posted by: Dlp223
[This review was collected as part of a promotion.] My other freezer was on its last legs after 22 years. This one fit the bill. I love the baskets the ice cream shelf everything about it. It is a bit louder than My other one but not so bad.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Shelves
on January 22, 2020
Posted by: Heidi c
[This review was collected as part of a promotion.] I like the pull out bins, makes it easier to find food and keep freezer organized.
I just wish it h ad more shelves on the door.
I just wish it h ad more shelves on the door.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Collecting ice inside top of freezer
on January 23, 2020
Posted by: IgnoreNone
This freezer is new & have ice inside freezer door& inside freezer at top.
We called repair service & they came out & dried around the area & still building up ice there. Going to call service again but we’re not happy.
We called repair service & they came out & dried around the area & still building up ice there. Going to call service again but we’re not happy.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 24, 2020
Hello Valued Customer,
We appreciate you taking the time to share your comments and for your recent business. If the door gasket is not sealing properly, this could be the cause of frost/ice within the interior of the freezer. We would be happy to work with you and resolve this matter at your earliest convenience. Please accept our apologies for the inconvenience this has created.
If you have not already reconnected with us, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
We appreciate you taking the time to share your comments and for your recent business. If the door gasket is not sealing properly, this could be the cause of frost/ice within the interior of the freezer. We would be happy to work with you and resolve this matter at your earliest convenience. Please accept our apologies for the inconvenience this has created.
If you have not already reconnected with us, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great!
on January 24, 2020
Posted by: Matt2014
[This review was collected as part of a promotion.] Had it for 3 weeks now and it works great. Gets cold quickly and laid out well. The screen is always on and can be bright at night. Not a problem for us because the freezer is in the laundry room, but something to consider. I would recommend this if you want a high quality big freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Keeps my food frozen!
on January 27, 2020
Posted by: Karin333
[This review was collected as part of a promotion.] Nice size and everything fits easily inside. It is easy to find things and plenty of room to organize it. Overall good freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Running smoothly.
on January 27, 2020
Posted by: MinnesotaNIce
[This review was collected as part of a promotion.] It was worth it to retire our 30 year old freezer and move to one that is more energy efficient and with a higher utility. We really like the great lighting inside and the temperature reading on the outside of the door.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Problems
on January 31, 2020
Posted by: SkeeterD
[This review was collected as part of a promotion.] The door was scratched, fan motor replaced twice and unit very noisy.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, February 3, 2020
Hello, SkeeterD.
Thank you for taking the time to share your feedback. We understand and apologize for your experience with your freezer. There are some sounds that will come from your freezer that are consider normal sounds. Please take a look at page 14, of your Owner's Guide for more information. We are here to assistance, feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your feedback. We understand and apologize for your experience with your freezer. There are some sounds that will come from your freezer that are consider normal sounds. Please take a look at page 14, of your Owner's Guide for more information. We are here to assistance, feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy Freezing
on February 2, 2020
Posted by: Sweet Freezer
[This review was collected as part of a promotion.] We are so happy with our new freezer. We are now able to buy food in large quantities and save money
Written by a customer while visiting frigidaire.com