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Customer Reviews Collected from Samsung US |
Stacking Kit for Select Samsung Washers and Dryers
Average Customer Rating:
3.8
Rating breakdown 11 reviews
5 Stars
6
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
2
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for Stacking Kit for Select Samsung Washers and Dryers
Customer Rating
4
Stacking Kit
on February 5, 2015
Posted by: Cocd
This item is very good to stack the washer and dryer that save space when you live in apartment.Set up is easy and simple.I would like to recomnend this stacking kit to someone need
stuff like that.
stuff like that.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Where is the downloadable instruction manual?
on August 11, 2018
Posted by: Meachamus Prime
from Huntsville, AL
Expertise:Intermediate
It would be extremely convenient to have the instructions downloadable for this product. Otherwise I don't know if I have all the parts or if it is safe to use with the parts I have. I liked it for years, but after moving I now find it mostly useless and can't even find the original feet.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Another reviewer mentioned it
on November 25, 2021
Posted by: Elli
i have the 8800 washer and dryer.
the stacking kit requires the dryer to be placed a few inches toward the back. not exactly on top of the washer.
i still used it but its annoying.
the stacking kit requires the dryer to be placed a few inches toward the back. not exactly on top of the washer.
i still used it but its annoying.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
2
Response from Samsung USBy Camille , Samsung Care, August 9, 2022
Hi Elli.
Thank you for reaching out regarding your Samsung Stacking installation. On behalf of Samsung, we apologize for the inconvenience this has caused you. Regarding your concern, let me help you with this.
I suggest you check this video on installing the washer and dryer with the stacking kit.
How to install and stack your front load washing machine and dryer
https://www.youtube.com/watch?v=FGOXryTTr78
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144781429
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your Samsung Stacking installation. On behalf of Samsung, we apologize for the inconvenience this has caused you. Regarding your concern, let me help you with this.
I suggest you check this video on installing the washer and dryer with the stacking kit.
How to install and stack your front load washing machine and dryer
https://www.youtube.com/watch?v=FGOXryTTr78
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144781429
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US