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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9
Rating breakdown 852 reviews
5 Stars
505
4 Stars
93
3 Stars
65
2 Stars
35
1 Star
154
77%of customers recommend this product.
(
439 out of
569)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Posted by: Alandale
from Louisville, KY, USA
Verified Purchase:Yes
Love HP ink. Best of all is ordering your ink on line, My HP printer bit the dust, But Went right back to pick up another HP Printer!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: awkron
from Kettering, Ohio, USA
Verified Purchase:Yes
I can always count on fast service and free shipping.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: XMoe66
Verified Purchase:Yes
Long lasting. Perfect for anything
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: customer3
Verified Purchase:Yes
mediocre performance at best. and ink cartridges expensive
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Binu, HP Support, December 19, 2017
Hi, sorry to hear you are not happy with the performance and page yield of your HP 564 Magenta Ink Cartridge. Thank you for taking the time to submit a review, I appreciate your feedback. We would appreciate if you can share with us the exact issues you are experiencing with your cartridge so that we can assist you accordingly. Also regarding Page yield, historically printer manufacturers used their own methods for estimating page yield. However, this made it difficult to compare different products. Nowadays, the published page yield is based on the Industry Standard for measuring yields (refer to International Standards Organization ISO 24711). The actual yield varies considerably based on the content of the printed pages, the frequency of printing, the ink used in set-up etc. You may find that you will get more pages when printing in Fast draft mode. XL size cartridges offer up to 50% lower cost per page compared with standard size cartridges. Our recommendation would be that you leave your printer powered on in normal usage conditions, only power it down if you will not use it for an extended period of time (ie: longer than one month). For further information check out Learn about Supplies page http://hp.care/2nYUthf. You can also follow the instructions in the following document to fix this issue: http://hp.care/2pogfg1
Written by a customer while visiting hp.com
Posted by: Bggbobalu
from FL
Verified Purchase:Yes
New cartridge didn't print well, so replaced it with yet another new one and printing was even worse. Until I put the first cartridge in, the printer had been working fine. Color cartridges were installed the day prior, so we're also fairly new.
No, I would not recommend this to a friend.
Response from hp.comBy Binu, HP Support, January 16, 2018
Hi, thank you for taking the time to submit a review, I appreciate your feedback and I am sorry for all the inconvenience caused to you. Remember HP Support is always there to fix all your issues. I understand that you are experiencing an issue with your HP 564 Twin Pack Ink Cartridges Black as it is not printing fine. Please perform the steps mentioned in this document to fix this issue: http://bit.ly/2kbw6J7 If this does not resolve the problem I would recommend contacting HP Support: http://hp.care/2nbNQFi Note that you will need to provide the Warranty Ends date of the cartridge. You can find the warranty end date on the cartridge itself.
Written by a customer while visiting hp.com
Posted by: Keto
from Southern California
Verified Purchase:Yes
I found this product to be very reliable . The oedering process to be very easy
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
Put new cartridge in printer and it does not print
on January 2, 2018
Posted by: Disappointed0
from Ansonia, CT 06401, USA
Verified Purchase:Yes
Not worth the effort
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Binu, HP Support, January 19, 2018
Hi, thank you for taking the time to submit a review, I appreciate your feedback and I am sorry for all the inconvenience caused to you. Remember HP Support is always there to fix all your issues. I understand that you are experiencing an issue with your HP 564 2-pack Black Ink Cartridges as it is not compatible with your printer. Please follow the guidelines in this document to fix this issue: http://hp.care/2pD5MwI If this does not resolve the problem I would recommend contacting HP Support: http://hp.care/2nbNQFi Note that you will need to provide the Warranty Ends date of the cartridge. You can find the warranty end date on the cartridge itself.
Written by a customer while visiting hp.com
Posted by: lavishjoann46
from Denton, TX, USA
Verified Purchase:Yes
hp is the best I am very happy with my service with them.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com