hp.com Customer Reviews Collected from hp.com
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9 out of 5
3.9
Open Ratings Snapshot
Rating breakdown 852 reviews
5 Stars
505
4 Stars
93
3 Stars
65
2 Stars
35
1 Star
154
77%of customers recommend this product. 
(
439 out of 569
)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Customer Rating
1 out of 5
1
New HP Photosmart 7520 printer
on January 6, 2018
Posted by: rick17
from Arlington, TX, USA
Verified Purchase:Yes
I bought a new HP Photosmart 7520 printer 3 1/2 yrs ago. Now HP discontinued manufacturing the black ink cartridge that fits the printer. The number on the box is the same, but the cartridge is too large to fit in the printer. I have to buy a new printer now. Not happy at all with this product
No, I would not recommend this to a friend.
Response from hp.comBy BinuHP SupportJanuary 22, 2018


Hi, thank you for taking the time to submit a review, I appreciate your feedback and I am sorry for all the inconvenience caused to you. Remember HP Support is always there to fix all your issues. I understand that you are experiencing an issue on your HP 564XL Photo Black High Yield Ink Cartridge as it is not compatible with your HP Photosmart 7520 printer. I have checked and found that this cartridge is compatible with your printer. Please follow the guidelines in this document to fix this issue: http://hp.care/2pD5MwI If this does not resolve the problem I would recommend contacting HP Support: http://hp.care/2nbNQFi Note that you will need to provide the Warranty Ends date of the cartridge. You can find the warranty end date on the cartridge itself.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
I always use HP products because of the quality
on January 6, 2018
Posted by: bak41
from Miami, FL, USA
Verified Purchase:Yes
Hp564 is a great product, I have always been a user of HP Products
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
excellent product
on January 24, 2018
Posted by: Seth24455667
Verified Purchase:Yes
great product, dark color, shipped quickly, low price.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
It's the best!
on January 24, 2018
Posted by: teetimer
from Santa Rosa, CA, USA
Verified Purchase:Yes
Have always been completely satisfied with not only this ink, but each of the 564 series inks as well as HP's printers.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Black ink cartridges
on January 30, 2018
Posted by: Donnamv
Verified Purchase:Yes
HB is the very best you can buy. Never any problems with HP black cartridges. You will always get clear printing with HP.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Easy to order, quick delivery, good print quality
on January 31, 2018
Posted by: JK21
Verified Purchase:Yes
Easy to order, quick delivery, good print quality .. a little pricey
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
the product has great features
on February 1, 2018
Posted by: dawnia57
Verified Purchase:Yes
this ink is great! works better than refillable kinds
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Printer Ink
on February 2, 2018
Posted by: Cindi0408
Verified Purchase:Yes
HP quality black printer ink, works well as expected.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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