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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9
Rating breakdown 852 reviews
5 Stars
505
4 Stars
93
3 Stars
65
2 Stars
35
1 Star
154
77%of customers recommend this product.
(
439 out of
569)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Posted by: ilovemydoggy
Verified Purchase:Yes
Fast shipment. Cartridge works well. I prefer buying HP cartridges which are more reliable than generic print cartridges.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Len74
from North Miami Beach, FL 33160, USA
Verified Purchase:Yes
I order black cartridge which should be for 250 pages. After printing my tax return cartridge dead on page 20
No, I would not recommend this to a friend.
Response from hp.comBy Binu, HP Support, March 13, 2018
Hi, thank you for your feedback, sorry to hear you are unhappy with the Page yield of your HP 564 Black Ink Cartridge. Historically printer manufacturers used their own methods for estimating page yield. However, this made it difficult to compare different products. Nowadays, the published page yield is based on the Industry Standard for measuring yields (refer to International Standards Organization ISO 24711). The actual yield varies considerably based on the content of the printed pages, the frequency of printing, the ink used in set-up etc.You may find that you will get more pages when printing in Fastdraftmode. XL size cartridges offer up to 50% lower cost per page compared with standard size cartridges. Our recommendation would be that you leave your printer powered on in normal usage conditions, only power it down if you will not use it for an extended period of time (ie: longer than one month). For further information check out Learn About Supplies page http://hp.care/2nYUthf. You can also follow the instructions in the following document to fix this issue: http://hp.care/2qAxpV1
Written by a customer while visiting hp.com
Posted by: HpUser12345123
Verified Purchase:Yes
I purchased about a half dozen of these cartridges and even with the bare minimum settings using the least amount of ink I barely get 100 Pages worth of printouts. I only print out text and things with rather sparse text to begin with like receipts and personal tax forms. I'm looking for other options because the inkjet system is just too costly and doesn't work as advertised.
No, I would not recommend this to a friend.
Features
5
Performance
1
Response from hp.comBy Binu, HP Support, March 13, 2018
Hi, thank you for your feedback, sorry to hear you are unhappy with the Page yield of your HP 564 Cyan Ink Cartridge. Historically printer manufacturers used their own methods for estimating page yield. However, this made it difficult to compare different products. Nowadays, the published page yield is based on the Industry Standard for measuring yields (refer to International Standards Organization ISO 24711). The actual yield varies considerably based on the content of the printed pages, the frequency of printing, the ink used in set-up etc.You may find that you will get more pages when printing in Fastdraftmode. XL size cartridges offer up to 50% lower cost per page compared with standard size cartridges. Our recommendation would be that you leave your printer powered on in normal usage conditions, only power it down if you will not use it for an extended period of time (ie: longer than one month). For further information check out Learn About Supplies page http://hp.care/2nYUthf. You can also follow the instructions in the following document to fix this issue: http://bit.ly/2pbzd7l
Written by a customer while visiting hp.com
Customer Rating
1
Ink cartridge
on March 14, 2018
Posted by: Dolla
After installing the new ink cartridges and the printer went through the setup that it does after installing....the cartridge showed to be at almost half full before printing anything. Disappointed
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Binu, HP Support, March 16, 2018
Hi, thank you for purchasing HP 564XL Photo Black High Yield Ink Cartridge. I am sorry to know that the cartridge is showing as half full even without printing anything. I would request you to contact the seller for replacement. You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi
Written by a customer while visiting hp.com
Posted by: mare22
from whiting, nj
Verified Purchase:Yes
I always use only Hp ink and have never been disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jim28
from Keizer, OR
Verified Purchase:Yes
I always try to use the original equipment accessories for my computer and peripherals. Fewer problems, better results, longer life. Easy to explain as well.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: hapie62
from Raytown, MO.
Verified Purchase:Yes
Not happy at all. When I took the orange leavers off , ink went all over. This has never happened before. I bought the 2 pack & it happened on both of them.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary, HP Care, June 21, 2018
Hi,
I'm am very sorry to hear about this!
I hope that you were able to get it cleaned up and got replacements promptly.
If there is anything else that we can help with, contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm am very sorry to hear about this!
I hope that you were able to get it cleaned up and got replacements promptly.
If there is anything else that we can help with, contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: senior79
from Seattle WA
Verified Purchase:Yes
I have been using refills for many years. The HP ink is superior.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com