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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9
Rating breakdown 852 reviews
5 Stars
505
4 Stars
93
3 Stars
65
2 Stars
35
1 Star
154
77%of customers recommend this product.
(
439 out of
569)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Posted by: TaraE
from NY
Verified Purchase:Yes
I don't know how this is as it did not fit my printer
Written by a customer while visiting hp.com
Posted by: Jump in the lake
from Bradenton Florida
Verified Purchase:Yes
I bought these and after I put the first one in it was 2 weeks or so before it worked slightly. Terrible waste of $
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, October 24, 2018
Hi there!
I am so sorry that you were sent a cartridge that didn't work right away. I hope to get it to work well for you though!
There is a good possibility that it isn't the cartridge, but a clogged printhead that is at fault here. What makes that sound likely is that it took some time for the cartridge to work. The routine maintenance the printer runs can clear out the clogs in a printhead eventually.
We can test that out by cleaning the printhead. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.
If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' itself so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
If nothing works, it is just a defective cartridge and you can contact us for replacement via: hp.com/contactHP
Mary
HP Care
hp.com/support
I am so sorry that you were sent a cartridge that didn't work right away. I hope to get it to work well for you though!
There is a good possibility that it isn't the cartridge, but a clogged printhead that is at fault here. What makes that sound likely is that it took some time for the cartridge to work. The routine maintenance the printer runs can clear out the clogs in a printhead eventually.
We can test that out by cleaning the printhead. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.
If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' itself so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
If nothing works, it is just a defective cartridge and you can contact us for replacement via: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Brucelee Lee
Verified Purchase:Yes
Ink runs out too fast for that price! I have used hp ink on several different hp printers, don't get much printing off it.
No, I would not recommend this to a friend.
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: Button1
Verified Purchase:Yes
Cartridge is not printing, other colors are working fine. This the second cartridge installed. May be issues with the printer.
Pros: Affordable
Performance
1
Written by a customer while visiting hp.com
Posted by: IrisQ
from Maryland
Verified Purchase:Yes
I bought this ink about three weeks ago. Works great. My only complaint is that does not last to print the amount of pages that is supposed to.
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
2
Written by a customer while visiting hp.com
Posted by: spunky65
from Dearborn Heights, MI
Verified Purchase:Yes
I do a lot of printing, and it stands up to the task.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Nelsonv
from Warwick , NY
Verified Purchase:Yes
I love my printer and the ink as well ...except I wish they have a better price ...this ink black and colors are very expensive....
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: edc101
from titusville , Fl
Verified Purchase:Yes
would have been perfect if it had a 5 combo for the hp7525 printer
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com