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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9
Rating breakdown 852 reviews
5 Stars
505
4 Stars
93
3 Stars
65
2 Stars
35
1 Star
154
77%of customers recommend this product.
(
439 out of
569)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Posted by: GMae
from Illinois
Verified Purchase:Yes
Very satisfied with the product takes four cartridges for my printer.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Stacy86
from Gretna,la
Verified Purchase:Yes
Just what we needed for the printer...however why do the prices have to be so high!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Len74
from North Miami Beach, FL 33160, USA
Verified Purchase:Yes
I bought 2 pack 250 pages each, but maximum what you I had is 210-220 pages
per pack. Beside this problem HP 564 original cartridge working good
per pack. Beside this problem HP 564 original cartridge working good
I would recommend this to a friend!
Response from hp.comBy Mary, HP Care, February 6, 2019
Hello Len,
I am sorry to hear that you were disappointed with the page yield. The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.
Provided that the cartridge is not damaged or defective, ink usage will determine how long it will last. High-density prints (such as photos and graphs) will require more ink.
That said, I have a few tips that might help your ink usage:
- You can use the printer's black and white and draft mode whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
- Many consider the XL versions of the cartridges to be a good value
For the cartridge that is not working right you can contact us at: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry to hear that you were disappointed with the page yield. The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.
Provided that the cartridge is not damaged or defective, ink usage will determine how long it will last. High-density prints (such as photos and graphs) will require more ink.
That said, I have a few tips that might help your ink usage:
- You can use the printer's black and white and draft mode whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
- Many consider the XL versions of the cartridges to be a good value
For the cartridge that is not working right you can contact us at: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Riverfront
from MIchigan
Verified Purchase:Yes
So far printing is clear and sharp, no smearing. Sometimes I forget
that your company is available. Thank you.
that your company is available. Thank you.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tinelle36
Verified Purchase:Yes
Well its great and . . .not what I wanted!! What I needed was the thinner black cartridge that goes in before the colors and these go after. I love this cartridge tho, the ink is great and lasts a long time!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Loco
Verified Purchase:Yes
This is the only kind of black cartridge I would ever use
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: parusho
from Tucson, AZ
Verified Purchase:Yes
This was advertised as being right for my printer, It was not, but it was cheaper.
Pros: Affordable
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, March 11, 2019
Hi,
I'm sorry that you got the wrong cartridge. It can be confusing with all the selections, all right!
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
I hope that the process goes well for you and that you are well satisfied with the replacement.
Mary
HP Care
hp.com/support
I'm sorry that you got the wrong cartridge. It can be confusing with all the selections, all right!
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
I hope that the process goes well for you and that you are well satisfied with the replacement.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: NIKKI907
from HERMANTOWN, MN
Verified Purchase:Yes
DOESN'T WORK--BLACK INK CARTRIDGE DOES NOT WORK!!!
Pros: Affordable
No, I would not recommend this to a friend.
Features
3
Performance
1
Response from hp.comBy Mary, HP Care, March 11, 2019
Hi,
I'm sorry that your black cartridge doesn't work. That is not good indeed!
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
I hope that the process goes well for you and that you are well satisfied with the replacement.
Mary
HP Care
hp.com/support
I'm sorry that your black cartridge doesn't work. That is not good indeed!
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
I hope that the process goes well for you and that you are well satisfied with the replacement.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com