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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9
Rating breakdown 852 reviews
5 Stars
505
4 Stars
93
3 Stars
65
2 Stars
35
1 Star
154
77%of customers recommend this product.
(
439 out of
569)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Posted by: Laurie26
from Minneapolis, MN
Verified Purchase:Yes
Bought the cartridge and installed it. Unfortunately, I happen to have one of the printers with the chronic problem (as I found out through the forums) of the black ink jet being clogged. My printer needed to be replaced, and of course, the new one takes different cartridges.
Response from hp.comBy Mary, HP Care, March 12, 2019
Hi,
I am sorry that you had this experience. You can contact us about exchanging any unused cartridges that you might have.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that you had this experience. You can contact us about exchanging any unused cartridges that you might have.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: CCgrannie
from NY
Verified Purchase:Yes
As usual ink cartridges are working well. I only use HP cartridges in my HP printer & have had no problems ever with both of them. Going on 3 years now with the printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Chris2433
from Central Florida
Verified Purchase:Yes
This seems to last a long time and installs easily. It ships and arrives very quickly too!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: anon85
from Nebraska
Verified Purchase:Yes
I ordered 3 new ink cartridges, my other two are over half full. But my photos still come out with no green, more pink than anything. Very disappointed in my cartridges.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Mado
from Shasta lake, Ca.
Verified Purchase:Yes
Ever would I buy a knock off cartridge...HP original is the only smart way to go!
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: cartridgeless in texas
from TX
Verified Purchase:Yes
Black cartridges have not worked. Very disappointed!
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, April 10, 2019
Hi,
I'm sorry to hear that your cartridges were defective. I can understand why you are disappointed.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I'm sorry to hear that your cartridges were defective. I can understand why you are disappointed.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Sexylegs
from Virginia
Verified Purchase:Yes
Great. It doesnt last long though. Wish it came with the ink that lasted much longer.
Written by a customer while visiting hp.com
Posted by: Hipper
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful ink!!!! Fast and easy delivery the printer was waiting for this sink it loves it will continue to buy more and more and more
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com