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Customer Reviews Collected from sony.com |
Sony - DSC-TX30 18.2-Megapixel Waterproof Digital Camera - Pink
Average Customer Rating:
3
Rating breakdown 51 reviews
5 Stars
15
4 Stars
9
3 Stars
4
2 Stars
7
1 Star
16
59%of customers recommend this product.
(
17 out of
29)
Customer Reviews for Sony - DSC-TX30 18.2-Megapixel Waterproof Digital Camera - Pink
Customer Rating
5
This was the best puchase of life time
on September 30, 2013
Posted by: Vtakeone
The mot beautiful still photo and video I have ever done, this is amazing little piece of work. KEEP GOOD WORK UP SONY
Written by a customer while visiting sony.com
Customer Rating
2
What happened to 8 gig embedded flash memory?!?
on July 5, 2014
Posted by: RobinT
I was so excited to receive this camera, having enjoyed other Sony cameras in the past. It was advertised as having 8 gigabytes of embedded flash memory, so I would not need a microSD card. (I don't use video; I take photos to accompany my newspaper and magazine articles.) And I don't have a microSD card (didn't really know about microSD cards, since I don't have a fancy cellphone and I have a regular laptop, which of course has a regular SD slot. I didn't know this camera required microSD since my other Sony cameras use regular SD cards. Anyway, I take the camera out of the box and I discover that it did NOT have 8 gigabytes of flash memory, but instead, ONLY 48 megabytes. That is a tiny fraction of what's advertised, so little storage that it would hold just about 25 photos using the 2 mb setting, and only a handful at 5 mb (and this is an 18 mb camera). I am very disappointed.
Response from sony.comBy Amanda, Sony Support, July 9, 2014
Thank you for the feedback. I will forward this along to the correct department.
Written by a customer while visiting sony.com
Posted by: Savage666
Verified Purchase:Yes
Always works and had better range than the phone. I never have to worry about the safety of the camera, and that is what I want.
I would recommend this to a friend!
Response from sony.comBy -Jen, Sony Support, May 14, 2015
Hi Savage666, It's good to know that you're satisfied with your purchase. Thank you for this feedback and for choosing Sony.
Written by a customer while visiting sony.com
Customer Rating
1
Nice idea but terrible camera in practice
on May 12, 2014
Posted by: Anonymous
I wish I liked it, but I hate this camera. I’ve had it for 1 or 2 years now, and I barely take pictures anymore simply because the camera is difficult to use that it’s actually prohibitive. The touch screen sounds cool, but realistically it’s the most annoying thing on a camera. One must hold the camera soooo carefully so as not to touch the touch screen while taking a picture. If you do, well, your picture won’t take. If you put down or pick up the camera, and accidentally touch the screen, you’ve adjusted settings you didn’t even know existed.
Also, the battery can only be charged by plugging the whole camera in, which for me, is another prohibitive factor in taking pictures. I previously had a camera with 3 rechargeable batteries, so I could take pictures freely, and if the battery died, I could replace it. Now if the battery dies, it’s all over. So I try not ‘waste’ pictures so it won’t run out at a critical moment. The result, again, is that I’ve stopped taking pictures, and I’m rather sad about that.
When I do take pictures, they are nice, and I like that it’s waterproof. But that doesn’t outweigh some major drawbacks.
Response from sony.comBy Joey, Sony, May 13, 2014
We certainly empathize with your disappointment and frustration, If you need any assistance with the camera feel free to contact via email at SonySupportUSA@am.sony.com. Let’s see how we can improve your experience.
Written by a customer while visiting sony.com
Customer Rating
1
No Memory Card included
on August 28, 2013
Posted by: Grrrr
I think I might like this camera, but I was surprised to pay $300 and have no memory card/stick/whatever included in the box. Not only is it not in the box, there is none shown on the accessories page. I took about 20 pictures before the memory was full...Guess I should have read the fine print a little more closely. Where does one buy a memory card/stick? Irksome indeed. FYI: The AC adaptor included in the box lets you plug your camera into the wall - to charge the battery. I think the USB cable lets you charge the battery by plugging into your computer (not 100% sure on this one). Rechargeable battery is included, but no separate battery charger. Basically, useless for me until I go shopping...again.
Written by a customer while visiting sony.com
Customer Rating
2
Crackling Sound When Using Video
on October 21, 2014
Posted by: Anonymous
When recording video the camera makes a loud crackling sound (my wife calls it a cockroach sound) that can also be heard in the finished movie. This sound can clearly be heard during recording and playback on the camera and when watching the movie on a computer.
So we drove 2 hours to the Palo Alto, California store to exchange the camera thinking it was a defect but the second camera did the exact same thing!
The photos are extremely clear and the camera design is awesome, but do not buy this one if you plan on using it to record video.
We returned the second camera and Will, the Palo Alto store clerk, was extremely helpful and polite. It's too bad the video problem exists on this camera because all the other features are outstanding.
No, I would not recommend this to a friend.
Response from sony.comBy Mitch, Sony Support, October 24, 2014
Hi Misha,
We apologize for the inconvenience, but thank you for your feedback. We will forward this to our engineering department.
We apologize for the inconvenience, but thank you for your feedback. We will forward this to our engineering department.
Written by a customer while visiting sony.com
Customer Rating
2
Loved my now broken camera
on December 23, 2014
Posted by: BrokenCamera
I loved this camera, however, in April 2014 (not even 4 months after I received this for my birthday) the blue clip that holds the battery in broke, no problem got it fixed the beginning of May.
Well fast forward 7.5 months to the beginning of December and the stupid blue clip broke AGAIN, thankfully on the last day of my trip to Mexico and not while I was depending on my waterproof camera for when I was snorkelling.
Well fast forward 7.5 months to the beginning of December and the stupid blue clip broke AGAIN, thankfully on the last day of my trip to Mexico and not while I was depending on my waterproof camera for when I was snorkelling.
And now the warrenty is up (go figure), I refuse to pay to have an obviously defective part fixed, so it looks like this year old camera I really liked is going to recycling and I am off to buy a more reliable waterproof camera.
No, I would not recommend this to a friend.
Response from sony.comBy Mitch, Sony Support, December 26, 2014
Hi brokencamera,
We can feel your frustration and we apologize for the inconvenience. Please contact us at socialsupport@am.sony.com with your product details for further assistance with your concern.
We can feel your frustration and we apologize for the inconvenience. Please contact us at socialsupport@am.sony.com with your product details for further assistance with your concern.
Written by a customer while visiting sony.com
Posted by: Punkinhead
Verified Purchase:Yes
My husband had an old one and the electronics started messing up. It sometimes wouldn't take a picture. So I bought him this one. He loves it because it's small,lightweight and waterproof. Easy to use and great color!
I would recommend this to a friend!
Written by a customer while visiting sony.com