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Customer Reviews Collected from frigidaire.com |
Frigidaire - 20.2 Cu. Ft. Frost-Free Upright Freezer - White
Average Customer Rating:
4.7
Rating breakdown 2,302 reviews
5 Stars
1,738
4 Stars
452
3 Stars
43
2 Stars
25
1 Star
44
96%of customers recommend this product.
(
1,708 out of
1,776)
Customer Reviews for Frigidaire - 20.2 Cu. Ft. Frost-Free Upright Freezer - White
Customer Rating
3
Great freezer when it works!
on October 25, 2018
Posted by: Rachel842
from New jersey
[This review was collected as part of a promotion.] This freezer was fine for about 10 months. Then it stopped working, thermostat was broken.
Was still under warranty. Technician fixed it but i didn't have a freezer for 2 weeks. Now the fan needs a new motor and I'm waiting for technician to come back. I'm a little worried about how long this freezer will last!
Was still under warranty. Technician fixed it but i didn't have a freezer for 2 weeks. Now the fan needs a new motor and I'm waiting for technician to come back. I'm a little worried about how long this freezer will last!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 29, 2018
Hi Rachel842!
We certainly apologize for your experience with your freezer. We place a great deal of emphasis on quality control and there are occasions when even the best products may malfunction. We have faith that the technician will be able to rectify any concerns for you.
In researching, we do see that you were provided with a resolution pertaining to your concerns and to restore your faith in us.
Should you have any questions pertaining to the resolution provided, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- Ciara
We certainly apologize for your experience with your freezer. We place a great deal of emphasis on quality control and there are occasions when even the best products may malfunction. We have faith that the technician will be able to rectify any concerns for you.
In researching, we do see that you were provided with a resolution pertaining to your concerns and to restore your faith in us.
Should you have any questions pertaining to the resolution provided, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good size
on October 26, 2018
Posted by: Hfatemi
from Vienna VA
[This review was collected as part of a promotion.] I bought this item a last month and very happy it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
size
on October 30, 2018
Posted by: eat it
from Sunrise, Florida
[This review was collected as part of a promotion.] we liked the size. it suits our needs better than the others.
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, November 30, 2018
Thank you for choosing our brand, eat it! We're happy to hear that the freezer meets your specifications. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm EST should you have any questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Freezer
on October 30, 2018
Posted by: Choppa
from Twining, Michigan
[This review was collected as part of a promotion.] I bought this freezer last month when my old one gave way. I'm glad I did. It is spacious, and has great features like frost free which I think is a must.
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, November 30, 2018
Thank you for choosing our brand, Choppa! We're happy to hear that you're enjoying all the features that your freezer has to offer. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm EST should you have any questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome unit
on October 30, 2018
Posted by: 76Buick
from Tucson Az
[This review was collected as part of a promotion.] Happy with my purchase. I use to work at Frigidaire in Anderson SC. So I knew what I was getting.
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, November 30, 2018
Hi there 76Buick! Thank you for sharing and continuing your loyalty to the brand. We are delighted to know you are still enjoying Frigidaire. Best Wishes - Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on November 2, 2018
Posted by: Laura1962
from Scottsdale Az
[This review was collected as part of a promotion.] I would recommend this freezer. It has a lot of room and easy access.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of room
on November 6, 2018
Posted by: Goldina12kennedy
from Houston
[This review was collected as part of a promotion.] After 30 years finally bought a new freezer. This has lots of space. Especially since I bought 2 more shelves. Now everything is organized. I love that it’s frost free. No more emptying it out to defrost.
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, December 7, 2018
Welcome to the family, Goldina12kennedy! We're happy to hear that the freezer meets your expectations. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm EST should you have any questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
great features
on November 8, 2018
Posted by: Floyd E
from houston, tx
[This review was collected as part of a promotion.] purchased a couple of months ago and very pleased with the choice.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com