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Customer Reviews Collected from frigidaire.com |
Frigidaire - 20.2 Cu. Ft. Frost-Free Upright Freezer - White
Average Customer Rating:
4.7
Rating breakdown 2,302 reviews
5 Stars
1,738
4 Stars
452
3 Stars
43
2 Stars
25
1 Star
44
96%of customers recommend this product.
(
1,708 out of
1,776)
Customer Reviews for Frigidaire - 20.2 Cu. Ft. Frost-Free Upright Freezer - White
Customer Rating
2
Good Size but noisy
on August 16, 2019
Posted by: outofgas52
[This review was collected as part of a promotion.] Bought this a month ago. Unit is a nice looking freezer and maintains good freezer temps. Big negative is the freezer is extremely noisy when running. It is in the garage so the noise is acceptable but no way could it be used in a living space. Hopefully the noise is just an operational annoyance that will not affect it's long term success as a good freezer.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 20, 2019
Hi, Outofgas52! We appreciate you taking the time out to share your feedback with us. We understand that some sounds coming from your freezer can be a little clamorous. Your freezer may make sounds such as vibrating or humming, which are apart of the normal operations.
Should you experience unusual sounds, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly,
Ciara
Should you experience unusual sounds, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
BAD EXPERIENCE
on August 16, 2019
Posted by: DONEALREADY
[This review was collected as part of a promotion.] I BOUGHT THIS LESS THEN A MONTH AGO AND HAVE ALREADY CALLED IN TO HAVE IT REPAIRED BECAUSE IT DOES NOT FREEZE ANYTHING
Response from frigidaire.comBy Ashton, Online Outreach Specialist, August 20, 2019
Hello!
We are sorry to hear that your freezer is having trouble keeping temperature! Thank you for reaching out to us! I was unable to find a record of your interactions with us; did you contact your retailer for service? If needed, we will be happy to assist you directly and ensure you get the best resolution. Feel free to give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We are sorry to hear that your freezer is having trouble keeping temperature! Thank you for reaching out to us! I was unable to find a record of your interactions with us; did you contact your retailer for service? If needed, we will be happy to assist you directly and ensure you get the best resolution. Feel free to give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Frig
on August 16, 2019
Posted by: jake90
[This review was collected as part of a promotion.] great stand up frig. No comp. Stores everything i need.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on August 16, 2019
Posted by: Indigo203
[This review was collected as part of a promotion.] I have been dreaming about getting a storage freezer for the past 5 years but i didnt have the space for it. Now thst i moved this was the first thing i purchased! I am beyond pleased with it! It freezes the stuff fast and the motor is pretty quiet! All in all i am extremely happy with it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful freezer!!!
on August 16, 2019
Posted by: Lunaregnum
[This review was collected as part of a promotion.] I bought this freezer two mos ago & love it!!! The frost free feature & large size were the most contributing reasons I purchased this model. They do not disappoint!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on August 16, 2019
Posted by: Hickabilly
[This review was collected as part of a promotion.] I bought this in late June and have been extremely impressed with the freezer. More than enough room for everything.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doesn’t freeze well.
on August 16, 2019
Posted by: Calli222
[This review was collected as part of a promotion.] Doesn’t fully freeze food, ice cream is like a frosty, orange juice is slushy.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, August 21, 2019
Hello Calli222. We appreciate the quick feedback. We would recommend checking the door seals on the freezer. Could you place a dollar bill on the cabinet and close the door? When you pull the dollar bill out can you feel any resistance? A non sealing door will cause an unstable temp. If the seal is working then you will feel some resistance.
Please give us a call, we would be happy to resolve this matter for you. Our customer service team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Please give us a call, we would be happy to resolve this matter for you. Our customer service team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet
on August 16, 2019
Posted by: PJVE
[This review was collected as part of a promotion.] I am pleased with my freezer. Has plenty of storage with good shelving
Written by a customer while visiting frigidaire.com