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Customer Reviews Collected from frigidaire.com |
Frigidaire - 20.2 Cu. Ft. Frost-Free Upright Freezer - White
Average Customer Rating:
4.7
Rating breakdown 2,302 reviews
5 Stars
1,738
4 Stars
452
3 Stars
43
2 Stars
25
1 Star
44
96%of customers recommend this product.
(
1,708 out of
1,776)
Customer Reviews for Frigidaire - 20.2 Cu. Ft. Frost-Free Upright Freezer - White
Customer Rating
5
Nice and quiet
on October 22, 2019
Posted by: Shukla
[This review was collected as part of a promotion.] Happy with the purchase. The previous Frigidaire runs for 30 years.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed.
on October 22, 2019
Posted by: Stubby the clown
[This review was collected as part of a promotion.] Freezer is just what we needed. Nice having a frost free one. Good lighting. Seals tight.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great appliance!
on October 24, 2019
Posted by: TheDFamily
[This review was collected as part of a promotion.] We love our new freezer, works exactly as it should and more space than I though it would have!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fit and finish
on October 24, 2019
Posted by: Rick60
[This review was collected as part of a promotion.] I like the way it works and the way it is constructed. It’s very well worth the money.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Terribly difficult to open the door
on October 25, 2019
Posted by: Sophie817
[This review was collected as part of a promotion.] Terrific size and capabilities. However, it is terribly difficult to open the door without feeling the weight on my weak back as a result of keeping the freezer from slightly tilting forward if I am not careful each and every time. I had the older version of this upright model and it was not difficult to open at all.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, October 28, 2019
Hello Sophie817. When you open your fresh food or freezer door, warm air rushes inside. When you close the door, all the warm air rushes to the evaporator, which in turn causes a vacuum. If you close one of the doors but then need to open one again, the vacuum makes the doors will be hard to open for about 10 to 15 seconds after closing .Once the air equalizes, the door will open as normal again. To alleviate some of the suction, try rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food. If you would to speak about these matters in more detail, please give our team a call. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Remarkable Seal
on October 26, 2019
Posted by: Nardi
[This review was collected as part of a promotion.] I never write a review, but felt it would be an injustice to not do so. I purchased two of the Frigidaire upright freezers. Six months after the purchase, my home flooded with almost five feet of water, it was devastating. A week later after returning to our home, we open the freezers and noticed that not only was everything still cold, but the seal had held tight!! This was our first Frigidaire purchase, but will not be our last!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the Extra Room!
on October 28, 2019
Posted by: LinRun427
[This review was collected as part of a promotion.] We bought this freezer to replace one we had for almost 30 years. This is larger and I love the extra room! Seems to keep all our food frozen well. We ended up ordering 2 more shelves to maximize the space inside. The only thing I would have liked was a basket to go on the bottom. It doesn't appear that we are able to order one either that would fit all the way across the bottom. Also the door was hard to open at first, but you learn how to grab it at the bottom and jerk it open. I would recommend this brand and size.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on October 28, 2019
Posted by: KimKen
When closing the door on our previous freezer, we could hear air being pulled from the freezer compartment. When closing the door with this freezer, there is a loud whistling sound coming from the back.
When loading this freezer, we had the door open maybe 10 times over the course of an hour or two, for maybe one minute each time. By the time we were done, the whistling sound became a loud gurgling noise.
I can't believe this is considered "normal", but everything in there is frozen. Lot's of room.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, October 29, 2019
Hi, KimKen.
Thanks for your review and rating!
We’re happy to learn how much you’re enjoying the spacious interior of your freezer.
You may hear air being forced through the freezer by the evaporator or condenser fan, which can create a whistling air noise. The whistling air noise is a part of the operation when this occurs. Also, constantly opening the door will promote your compressor to switch on and adjust to the warm temperature coming inside the fridge, which may produce or make the “gurgling” sound more noticeable.
Should you feel the sound is becoming louder, please give us a call. Our Customer Care Department can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30 am-8pm EST.
We appreciate your feedback and for choosing our brand for your home.
Regards-
Derrick
Thanks for your review and rating!
We’re happy to learn how much you’re enjoying the spacious interior of your freezer.
You may hear air being forced through the freezer by the evaporator or condenser fan, which can create a whistling air noise. The whistling air noise is a part of the operation when this occurs. Also, constantly opening the door will promote your compressor to switch on and adjust to the warm temperature coming inside the fridge, which may produce or make the “gurgling” sound more noticeable.
Should you feel the sound is becoming louder, please give us a call. Our Customer Care Department can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30 am-8pm EST.
We appreciate your feedback and for choosing our brand for your home.
Regards-
Derrick
Written by a customer while visiting frigidaire.com