brother-usa.com Customer Reviews Collected from brother-usa.com
Brother - DCP-L2540DW Wireless -and-White All-In-One Printer - Black
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 670 reviews
5 Stars
388
4 Stars
150
3 Stars
55
2 Stars
32
1 Star
45
83%of customers recommend this product. 
(
539 out of 646
)
Customer Reviews for Brother - DCP-L2540DW Wireless -and-White All-In-One Printer - Black
Customer Rating
3 out of 5
3
Woulda Been Perfect IF
on March 27, 2016
Posted by: Chanros
from Virginia
The DCP-l2540DW is perfect for the volume and type of printing I do. The frustration is getting it to fully function wirelessly. It doesn't wake up when a print command is sent. The error message is printer is not found. Turning the unit off for a few seconds, then it will print. I have yet to solve this issue.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Practical and Reliable
on February 23, 2015
Posted by: Marnie
from Prescott, AZ
This is our third Brother machine over a period of many years. We needed an extra machine without the fax feature, so this version is quite suitable and basic for our home office needs. It is extremely easy to set up and to operate. I would definitely recommend the functionality and reliability of this and other Brother models. In addition, the fact that you can call customer support for free is a real benefit. In all the years we've owned Brother printers I've only had to call once!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great Buy
on March 4, 2015
Posted by: Lawn2432
from Raleigh, NC
Great product. Easy to install. Just use as wireless attachment and download print drivers to associated printers, PC and MAC. First time using duplex printer, seems to be noisy when printing. Needed laser printer to get away from inkjets and cost of printing.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Excellent Printer With 1 Critical Flaw
on August 20, 2015
Posted by: DavidCAZ
from Scottsdale, AZ
This printer is excellent in all respects except that it has a critical flaw.
It copies and scans with great quality, the printed pages themselves are excellent quality, duplex is a superb feature, the printer holds an entire ream in its paper tray which is convenient, and the toner cartridges are priced well and give really good value.
The critical flaw however, is the output tray. Even when fully extended the output tray only holds about 20 sheets of printed paper before overflowing all over the floor or the desk creating a disaster, and the necessity to run over to the printer every minute to grab what printed or suffer the consequences.
Does Brother make any kind of attachment for this printer that would allow it to say hold 100 printed pages at a time before overflowing?
It's a shame because I would have easily given this printer 5 stars except for this issue, and it would have been a heck of a cherry!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Set-up Nightmare!
on August 31, 2015
Posted by: Butchie75
from San Francisco, CA
Switching from Inkjet to Laserfor the first time, this printer advertised easy set-up. I gave up after 2 weeks and several phone calls to Brother Support, without success. When the manufacturer can't get it running, something is seriously wrong. I am returning it today.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Wish I could send it back
on June 2, 2015
Posted by: hws3
from santa fe, nm
Printer will not stay connected to WiFi, after it shuts off you must reestablish the connection along with the code. I had several conversations with the Brother reps and they say there is nothing they can do. Don't buy this printer!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2 out of 5
2
TEMPERMENTAL WITH APPLE PRODUCTS
on August 25, 2015
Posted by: ANDERSON
from FL
I have owned numerous Brother printers that I have used for both Mac and Windows systems, and purchased this printer to work both operating systems in my home office. However, after purchasing the printer I learned that (unlike the 8910DW model), this model frequently disconnects and loses settings with Apple products, and the Airprint does not work for all applications, and is slow to respond to print jobs sent from Mac products. Therefore, if you wish to use a printer with Apple products, spend the extra money for the Brother 8910DW model.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2 out of 5
2
wifi couldn't connect
on February 6, 2015
Posted by: Martysupset
from michigan
Bad, would not properly connect to Mac Air. Computer could see printer scanner but not connect through Bonjour.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
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