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Customer Reviews Collected from brother-usa.com |
Brother - DCP-L2540DW Wireless -and-White All-In-One Printer - Black
Average Customer Rating:
4.2
Rating breakdown 670 reviews
5 Stars
388
4 Stars
150
3 Stars
55
2 Stars
32
1 Star
45
83%of customers recommend this product.
(
539 out of
646)
Customer Reviews for Brother - DCP-L2540DW Wireless -and-White All-In-One Printer - Black
Customer Rating
3
Printer is "offline"
on May 14, 2023
Posted by: AHAH
from Montréal QC
The printer goes "offline" for no apparent reason.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 15, 2023
We understand you're experiencing offline connectivity issues with your Brother DCP-L2540DW machine. We'd like to help. Below is a FAQ that may help you with this issue depending on your operating system:
https://help.brother-usa.com/app/answers/detail/a_id/151836
https://help.brother-usa.com/app/answers/detail/a_id/151837
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/151836
https://help.brother-usa.com/app/answers/detail/a_id/151837
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Instantly recognized by Chrome OS Flex
on May 20, 2023
Posted by: Zmiles
from Toronto, Ontario, Canada
I installed Chrome OS flex on a 20 year old laptop. works fast and flawlessly, but doesn't automatically recognize many printers and with my other printers, even after a manual generic install, not all functions are available and the wifi connection is unreliable. I was pleasantly surprised that this Brother printer, even if a few years old, was instantly recognized and installed easily via wifi with one click. All functions work flawlessly and the wifi connection has remained reliable. Good multifunction printer, simple to install and operate and fast printing.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect product
on June 5, 2023
Posted by: Patricia
from New Brunswick
Very pleased with my Brother printer it has given me confidence throughout my years of using this product
Written by a customer while visiting brother-usa.com
Customer Rating
3
Brother DCP 2550 printer
on September 8, 2023
Posted by: Avinash
Good copy quality. works for normal copying operations. But, extremely difficult to set up from the display. Instructions are confusing, and not intuitive. I bought it as a replacement for Brother DCP2540 model. I will not recommend this product.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, September 10, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Brother printer
on September 8, 2023
Posted by: John
Compact, good quality printing, clear printing. But no fax
Written by a customer while visiting brother-usa.com
Customer Rating
1
Quit Functioning
on October 18, 2023
Posted by: snathanm427
from Bridge City, LA
Has not operated since W11 update, updated drivers offered did not help, it has been useless, except for scanning, for two months now.
Response from brother-usa.comBy Brother Customer Service, October 19, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues with unable o print from computer with your Brother DCPL2540DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/183174
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/183174
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com