| Customer Reviews Collected from bose.com |
Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Customer Rating
2
Fragile cable
on November 25, 2018
Posted by: TE
Gender:Male
Length of ownership:1 year or longer
I like this premium ear buds and since I bought this in 2014 this is essential for trans-Pacific travels, which QC20 had made comfortable with great cancelling of white noise during the flights and long battery life. BUT, the cable connection to both sides of the unit is too fragile. I am keeping it working by putting tapes after starting to have this issue 1.5 yrs later, but this is really ugly for a piece costing a few hundred bucks. Also the rubber cover for the unit is also torn, which is ok without affecting function. But this cable issue is really annoying and make it a piece of junk if I put take not at a right angle. This must improved with a newer version and hopefully Bose offers replacing this poorly functioning unit with a new one.
Written by a customer while visiting bose.com
Customer Rating
3
They don’t really stayhear
on November 21, 2018
Posted by: HD
Length of ownership:1 year or longer
I love my QC20. I never go anywhere without it! Noise cancellation is amazing and sound quality is always good. However, I am in my 3rd pair in and I’ve faced problems with white noise with noise cancellation on around a year in with each pair. My biggest issue is with the tops. They easily slip off the earphones and get lost quite fast! The replacement aren’t exactly reasonably priced either!
Written by a customer while visiting bose.com
Customer Rating
5
3 years and still running strong
on November 16, 2018
Posted by: wolfpackflyboy
Gender:Male
Length of ownership:1 year or longer
I travel for a living, and i've had these headphones for about 3 years now. I'm continually impressed with the longevity of these headphones. Best part about the headphones are their compact size. I can easily pack them away on a carry on, and they barely take up any space at all. Also, I prefer these to the wireless ones because I use them when I sleep. There is no around-the-neck device to contend with, and, surprisingly enough, I can sleep on my side with these in place without issue.
Written by a customer while visiting bose.com
Customer Rating
5
Great features & Sounds
on November 13, 2018
Posted by: GMan
Gender:Male
Length of ownership:1 month
I bought these a month ago & so happy I did! Their a companion.
Written by a customer while visiting bose.com
Customer Rating
5
Life changing
on November 7, 2018
Posted by: srs15237
Gender:Female
Length of ownership:1 year or longer
I live on a loud, busy road and had trouble sleeping for months before discovering these. I am not exaggerating when I say they have changed my life. As a light sleeper, I no longer have to stress about trying to fall and stay asleep. These make travel so much easier as well; I don’t have to be particular about being in quiet hotels/hotel rooms. I was so impressed, I buy these as gifts for everyone.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for flying!
on October 29, 2018
Posted by: Felicia
Gender:Female
Length of ownership:1 year or longer
I've had my QC in-ear headphones for about three years now and I use them several times a week during my public transit commute, and four or five times a month while on an airplane. I used to have the over-the-ear noise canceling headphones, but besides being big and bulky, they also made my ears hurt on long flights. Not so with these little buds. The noise cancelling and the sound quality is PHENOMENAL! Even on that flight when surrounded with three crying infants, the noise was blocked out and I was completely zen. After heavy usage over the last three years, I'm starting to hear a bit of crackling and it's about time to replace them with another pair of QC headphones. I highly recommend these earphones for people who fly a lot or who commute by public transit -- they make the world a better place!
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed in the "upgrade"
on October 19, 2018
Posted by: jkaiser
Gender:Male
Length of ownership:1 week
Now that there are volume control buttons, I can no longer use this on both my iPod nano and my Android phone. This all worked well on the earlier model, which is no longer available.
Written by a customer while visiting bose.com
Customer Rating
5
Overall, these are some high quality earbuds.
on October 16, 2018
Posted by: sseama335
Gender:Male
Length of ownership:1 year or longer
I have a pair of these earbuds (not really mine, my dad got them from my uncle) and I have started to use them daily in school and they're phenomenal. The sound canceling aspect of this pair is what makes them unique because, since they're earbuds, they can easily fit in your pockets and usually the only things that can cancel sound are headphones which aren't the easiest to put into a pant/shorts pocket. The only thing that I think should be changed is that, when the noise of an area that you're in gets to a certain level, and you have the noise canceling on, you can hear it.
Written by a customer while visiting bose.com