| Customer Reviews Collected from bose.com |
Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Customer Rating
5
Love these headphones
on November 1, 2017
Posted by: SJ
Gender:Female
I got these on recommendation and I have absolutely loved them. They are fabulous for traveling and working out in public. The downside to them is the little box which controls the noise cancelling. It's not too noticeable and I don't have a problem with it. I wouldn't recommend these though for working out because of that little box and it's placement close to your phone. I honestly don't travel now without these. They are amazing. I can't recommend them any higher.
Written by a customer while visiting bose.com
Customer Rating
2
Pretty good audio, awful build quality
on December 21, 2017
Posted by: YJWheeler
Gender:Male
I've had it for a year, and since then I've had quite a few problems with it. I treat them fairly delicately, but there is a solid amount of wear and tear on these. Since then, the both earbuds broke open and I had to super glue them shut on separate occasions, the synthetic material covering the box slowly peeled off, and finally when I turn the headphones on, the right earbud has an excruciatingly loud screeching noise, so I no longer have the noise cancelling function on these. They are comfortable though, and one of the best fitting earbuds I've used.
Written by a customer while visiting bose.com
Customer Rating
5
Makes traveling fun again
on February 26, 2018
Posted by: DMJ
Gender:Female
I received these for a birthday present and could not be happier. The headphones make airplane rides fun again, the noise cancelling is wonderful and the music sound is perfect. This was the best birthday present of all times.
Written by a customer while visiting bose.com
Customer Rating
5
I LOVE IT
on October 12, 2018
Posted by: Andy
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I got this as a gift, and I love it. I had it for many years. I fly weekly, and i always have it with me. Absolutely great in noisy environments. After a few years the rubber coating starts to come off, and I see that the wires are getting messed up, but so far it works great. I wish it would come with USB C type charger, so I would not have to carry a cable just for this.
Written by a customer while visiting bose.com
Customer Rating
5
Focus on the music.
on March 26, 2019
Posted by: Bryan
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Finally! A pair of earphones that stay in my ears and have amazing sound, oh, and not to mention they are extremely comfortable for long hours. When working out, cleaning, working or simply relaxing I don’t have to constantly adjust them; no ear aches either.
The noise cancellation is very good with extremely good battery life! I went for a few runs outside during prime traffic hours (don’t worry the sidewalk and highway are separated by trees, so I don’t have to be on high alert.). Five minutes into my run I turned on noise cancellation and was amazed how the busy world around me came to abrupt silence. Noise cancellation really focuses you into whatever task you’re doing. It’s just you, your music and your task. Shoot, I even enjoyed noise cancellation without the music, despite the slight hiss you hear when music isn’t playing. Noise cancellation is so enjoyable I now can’t go to work without these earphones. Sometimes at work I sit right next to a portable A/C unit so all day I hear constant blowing. I never realized I heard that blowing until I shut on noise cancellation and voila, it was gone.
Now everything isn’t perfect with these earphones. My only complaint is the battery unit. It tends to get in the way. Especially, when taking your phone in and out of your pocket. My fear is that with time the battery and cord will develop a shortage from the constant pulling and bending you take it through. Also, when I put my phone into my workout sleeve I have to take an extra few minutes to organize my phone and earphone's battery into the sleeve. This gives me the impression that Bose didn’t design these earphones for a lot of moving activity. You may want to consider an alternative if you’re really active and sweat a lot. If you don’t mind the being a little careful then you should be ok.
Overall, I highly recommend these earphones. I don’t find them to be overhyped even with the steep pricing point. You definitely get what you pay for!
Written by a customer while visiting bose.com
Customer Rating
5
Great, lightweight and highly effective
on August 21, 2019
Posted by: gregh
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I've been using this Bose product for the past two years. I wear them on airplane flights, while working out and in the office. Anywhere I don't want to be disturbed by ambient noise and other conversations (like in an open office environment), these ear pieces really work well. I've recommended to others and they've also been highly impressed with the noise cancelling and sound quality properties. I also like the fact that they come in a compact case that doesn't take the space of larger noise cancelling headphones and that they recharge quite quickly.
Written by a customer while visiting bose.com
Customer Rating
5
Incredible sound reduction
on August 3, 2015
Posted by: JMD
I am a fan of Audible and with Bose 29i I can listen quietly my book in the metro, in a noisy street, etc. not missing a word.
Written by a customer while visiting bose.com
Customer Rating
5
Greatest earbuds ever!!!
on August 3, 2015
Posted by: tcccac
These are the best earbuds that i have every owned. I love them when Im on the bus or flying....no more hearing any crying babies on a long flight!
Written by a customer while visiting bose.com