| Customer Reviews Collected from bose.com |
Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Customer Rating
4
Absolutely Fantastic Noise Cancellation
on August 15, 2018
Posted by: Steven
Gender:Male
Length of ownership:1 year or longer
I've been sitting on, running around with, and quite honestly abusing these earbuds for the past year and four months. After abusing them for I'd say at least 1500 hours of listening, the sound quality is still fantastic is going strong. HOWEVER, the noise cancelling module has started to peel off and die on me. Let me be clear, the sound quality is not being impacted at all, it's just the module's skin peeling to reveal the plastic underneath. Still no problems in terms of sound, comfort, or anything else. I'll be back if and when these guys run out on me. It'll be sooner or later.
Written by a customer while visiting bose.com
Customer Rating
2
Poor EQ
on August 5, 2018
Posted by: Carlos25
Gender:Male
Length of ownership:1 week
I bought these headphones because I have some devices with no bluetooth available like nintendo switch or inflight media. I own the QC 30 and the sound quality is superb! So I thought QC were goin to perform the same way, since they almost have the same price and same technology. EQ of the QC 20 is terrible, mids are to high and highs are to low! I am a loyal Bose customer but really disappointed with this product. Noise cancelling also work better on the QC30
Written by a customer while visiting bose.com
Customer Rating
4
Best in-ear noise cancelling headpones
on July 30, 2018
Posted by: nk
Length of ownership:1 year or longer
Just bought another pair just because I couldn't find any pair that would come even close to these... However the reason I had to buy a second pair is because when using my first pair I started to hear static in both ears when the active noise canceling was on :(
Written by a customer while visiting bose.com
Customer Rating
1
Don't buy
on July 27, 2018
Posted by: archie77
Gender:Male
Length of ownership:1 year or longer
First 2 months of ownership were good up until the left earphone decided to come of it's locks i.e started splitting in two and i had to tape it together to keep it working.. no physical damage of any sorts
Written by a customer while visiting bose.com
Customer Rating
5
Better Impossible
on July 24, 2018
Posted by: Zzmorel
Gender:Male
Length of ownership:1 year or longer
This’s the utmost high quality earphone. Truly noise canceling. With a superb bass. Ultra high sound clearness. Impossible to beat
Written by a customer while visiting bose.com
Customer Rating
1
Waste of money
on July 23, 2018
Posted by: jahnb
Gender:Female
Length of ownership:1 year or longer
I have gone through 3 pairs in 4 years, they all have had the exact same issue. The volume button no longer works. Good sound for the short time they work.
Written by a customer while visiting bose.com
Customer Rating
1
work great, for 24 months and that's all
on July 12, 2018
Posted by: jack
Gender:Male
Length of ownership:1 year or longer
1 star for the following reason: I have had two of these now. Bought my 1st one 4 years ago. Around the 2 year mark, I noticed the cord cracked & the headphones eventually quit working. I looked into it, emailed Bose, eventually, they replaced it as a "one time courtesy". Here we are, 24 months to the DAY! from when Bose replaced my 1st ones and the cord is cracking again! Bose 100% designs these things with what is called "planned obsolescence". Google it, read it, don't buy it. Bose will blame it on the consumer for not being gentle but that has nothing to do with it. So very disappointed.
Written by a customer while visiting bose.com
Customer Rating
5
Incredible
on June 30, 2018
Posted by: Patito32
Gender:Male
Length of ownership:1 year or longer
I bouht these about 2 years ago, and they still work as if they were new, im juast amazed by the durability and sound cuality that these posses
Written by a customer while visiting bose.com