| Customer Reviews Collected from bose.com |
Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Customer Rating
5
Baby next to me proof
on September 5, 2017
Posted by: Pb
Gender:Male
I bought the over ear version but didn't like that I couldn't rest my head/fall asleep on flights due to their bulk. I traded them in (which I never knew they did!!) 3 years ago for this version and I've been nothing but thrilled with them. Their versatility in noise canceling without the bulk is unparalleled. Couldn't recommend any higher.
Written by a customer while visiting bose.com
Customer Rating
1
Pump up Noise Cancellation
on September 1, 2017
Posted by: 4U2
Gender:Male
I got to have the volume up to the maximum on my S7 Edge and S8 for the Bose noise cancellation to work. Just turning on the Bose cancellation switch and volume below maximum does not eliminate me from hearing other people while listening to music.
Written by a customer while visiting bose.com
Customer Rating
4
Good, but...
on August 26, 2017
Posted by: Russ89
Gender:Male
Boightvthis and for the first two months they were absolutely fantastic! But then the seam where the plastic meets in the middle on the ear bud came in half and screamed in my ear, and I couldn't hear too well for the next couple days out of that ear.
Written by a customer while visiting bose.com
Customer Rating
5
FINALLY!
on August 11, 2017
Posted by: Travlr
Gender:Male
Finally earbuds that not only allow me to comfortably IMMERSE myself in the music, listen to airline announcements, communicate with others AND not fiddle with the buds or play catch with wireless buds on airports escalators!
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed
on July 25, 2017
Posted by: Ciroh
Gender:Female
I bought this a while ago.The sound quality is great. My only concern is that the rubber casing that has the Bose Logo wore off pretty quickly. Also with time I noticed part of the audio jack was falling apart hence I cannot use it when on a call. So now am left with using them for listening to music only. Not good for Bose.
Written by a customer while visiting bose.com
Customer Rating
5
The BEST noise cancelling headphones on the market
on July 12, 2017
Posted by: JGibb
Gender:Male
I’ve owned several Bose products as well as some from other manufacturers — Bose QC15, QC20i, QC30, and QC35s. The QC20s are, hands down, the undisputed champions in noise cancellation! The in-ear tips block out much of the background noise that is still present with the over-ear headphones (QC15, QC35). The ANC takes care of the rest. I don’t know why, but the ANC is even better than the newer QC30s. They are amazing! If you don’t require bluetooth and you want/need the absolute best in noise cancellation, you should choose these over any other headphones — Bose or otherwise!
Written by a customer while visiting bose.com
Customer Rating
5
Seriously impressed!
on July 6, 2017
Posted by: leslie38
Gender:Female
I purchased these headphones after review of multiple products online through external review companies, and Bose came out on top for quality of noise cancellation. I was looking for a set that are light, small, and easy to travel with since I do a lot of traveling both domestic and international. Sleeping on planes is usually a requirement for me, so silence is imperative. Additionally, I work in a warehouse where there is constant noise, and was hoping they would help tamper some of the background. The portability of the item is what caused me to choose it over the bulkier, over-ear headphones offered by Bose and other companies. The product is incredibly easy to operate. I like the control buttons on the cord, which allow increase/decrease of volume, pausing, resuming play, and turning the noise cancellation on/off.
I am seriously impressed!!! The headphones are comfortable in my small female ears, something that I struggle with in other earphones and ear plugs. The battery pack that works the magic is smaller and thinner than I expected, which is a nice bonus. The package also came with a sturdy, reinforced shell case to carry them in.
The sound quality is clear and balanced. They're as good as any set of headphones I've owned before. What really stands out above the rest is the quality of noise cancellation. At work, I'm currently sitting in an office inside a cavernous warehouse, with air conditioners running, carts and forklift operators moving around, outside music playing, a portable heater running, and I'm typing on my keyboard. And all I can hear is my music, clear and plentiful in my ears.
Bose, you do not disappoint. I can't wait to try these on my next flight!
Written by a customer while visiting bose.com
Customer Rating
3
Expensive for how long they last.
on June 16, 2017
Posted by: cloakes
Gender:Female
My husband got me a set of these for christmas 2015. I loved everything about them. Light weight, great sound, noise cancelling excellent. Even over the loud skidsteer tractor feeding the cattle. Now for the bad. The wire on the left ear started to seperate from the small base. I used electric tape to try to keep it together, but didn't last long, and now I have sound only in the right ear. Which means no more noise cancelling. Really miss having them, but cannot bring myself to spend that much money if they are only going to last a year.
Written by a customer while visiting bose.com