| Customer Reviews Collected from bose.com |
Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Customer Rating
5
Absolutely amazing
on November 20, 2015
Posted by: Robertk
Gender:Male
I have never experienced in ear headphones like this nothing less than amazing clarity if that even begins to describe there clarity it's like I am sitting in the front row of a concert it's that clear they are very comfortable in my ear and they stay in my ear whether I am exercising in the gym walking the mall they have been very secure and have stayed in my ears without fail I am totally hooked on thelse qc 20 thank you so much bose I am totally satisfied I will come back for more of your products and I did not mention that I can't hear my surrounding at all they totally block out all the noise around me
Written by a customer while visiting bose.com
Customer Rating
4
Excellent Quality
on November 20, 2015
Posted by: JustCallMeJacob
Gender:Male
I recieved these headphones, for free, as a part of the Bose Test & Review program. I've had them about a week as of now, and in my experience they're great headphones, though they have a few issues.
Cons:
1. The battery is a bit clunky for those not used to it, and I had to devise a specific way to pull my phone and the battery out of my pocket without the audio jack coming unplugged.
2. The earpieces need to fit particularly tightly in your ears to get the best quality out of the noise cancelling effect.
3. The plastic that makes up the actually earbuds which houses the speaker feels somewhat cheap and easily breakable.
4. Sound quality is noticeably worse when the noise cancelling is turned off, something I notice with my QC25's as well.
5. When the noise cancellation feature is on, and you have no audio playing, there is a noticeable buzz, though not very bothersome as I got used to it, it initially did cause me a headache or two.
1. The battery is a bit clunky for those not used to it, and I had to devise a specific way to pull my phone and the battery out of my pocket without the audio jack coming unplugged.
2. The earpieces need to fit particularly tightly in your ears to get the best quality out of the noise cancelling effect.
3. The plastic that makes up the actually earbuds which houses the speaker feels somewhat cheap and easily breakable.
4. Sound quality is noticeably worse when the noise cancelling is turned off, something I notice with my QC25's as well.
5. When the noise cancellation feature is on, and you have no audio playing, there is a noticeable buzz, though not very bothersome as I got used to it, it initially did cause me a headache or two.
Pros:
1. Great noise cancelling for earbuds I would purchase these before any other leading brand.
2. I love the "Aware Mode" feature and found myself using it fairly often.
3. These are a great alternative for individuals who do not like overear headphones but would still like the effect of noise cancelling.
1. Great noise cancelling for earbuds I would purchase these before any other leading brand.
2. I love the "Aware Mode" feature and found myself using it fairly often.
3. These are a great alternative for individuals who do not like overear headphones but would still like the effect of noise cancelling.
Bottom Line: These are great headphone, with great audio quality, which few other brands who make noise cancelling earbuds can even attempt to rival. Though they have a handful of issues, none are particularly bad or ever caused me to no longer enjoy the headphones. I would highly recommend these headphones to anyone looking for great earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for work and a long flight!
on November 20, 2015
Posted by: Seaborn117
Gender:Male
I have some extremely loud and chatty coworkers and originally was trying these out at work. I know noise cancelling aren't supposed to eliminate voices but the combination of the in-ear design and noise cancelling technology these do an outstanding job. After a few days in the office I took the on on a 5 hour flight to Hawaii and loved them. I was able to sleep with them in even on my side. Being able to leave the earbuds in and make use of "aware mode" to hear cabin announcements and speak with flat attendants is very nice. They are an expensive purchase but after the long flight and use at work are worth it.
Written by a customer while visiting bose.com
Customer Rating
5
QuietComfort 20 headphones Acoustic Noise Cancelin
on November 20, 2015
Posted by: Patticake 25
Gender:Male
I am throughly enjoying listing to music and dual using as head phone talking to family and friends! In the morning I fly to Hawaii can't wait to test the acoustic noise canceling! Ear phone are comfortable this is a place! Happy with the quality sound! Excellent craft great gift! Thank you Bose!
Written by a customer while visiting bose.com
Customer Rating
4
Incredible Bose-quality sound
on November 28, 2015
Posted by: KLH
Gender:Female
To begin with, the sound quality in these headphones is truly outstanding. I also have the Bose SoundLink Mini Bluetooth Speaker, and the sound quality of the headphones is much superior. While that may not necessarily be a fair comparison, as they are for different uses, it was the first thought that came to my mind when I used them.
The noise cancellation feature also works great. I wasn’t sure at first how well it was working, but when my husband tried to get my attention when I was using the earphones, he had to yell at me and finally gave up when I wasn’t responding (because I was blissfully unaware of his entreaties).
The ear buds are comfortable, but like most earphones, these always seem as if they are on the verge of falling out of my ears, and I feel like I am constantly adjusting them to keep them in. That may simply be because of the shape of my ears, or maybe I’m not using them correctly? I’m not sure. But I know that I probably would get frustrated if I tried to use these earphones while doing anything active (running, elliptical, skiing, etc.).
The carrying case could stand to be a bit larger. I feel as if I am cramming the headphones into the case, and am worried about what damage that may do to them over the longer term. I am sure that if I folded the headphones correctly each time they would fit into the carrying case just fine, but honestly who really knows how (or has the time) to store them “correctly”? I'd love to see the carrying case just a touch larger.
Next is the functionality of the 3-button remote control (and in particular the Answer/End button). While I applaud Bose for the effort, is anyone really going to take the time to memorize the myriad of commands that would be necessary to use this feature to its fullest extent? For example, if I wanted to go to the previous track, it instructs me to “press and release Answer/End three times quickly”. Or, if I want to rewind the current track, it’s “press Answer/End three times and hold”. However, is it too difficult to simply perform those same commands on your phone? I’m not sure I understand what value this really adds to the package.
The battery life is great. It lasts as long as it says it does on the box.
Despite my critiques, this is a truly wonderful product. If you are going to spend the extra money on these earphones, do so because of the premium sound quality and noise cancellation features. These would be a great gift for the music enthusiast in your family or the discerning, oft-traveling businessman or woman who truly appreciates the finest-quality products that make their life a little less hectic on the road.
Written by a customer while visiting bose.com
Posted by: Alika
Verified Purchase:Yes
The only thing I don't like about th Quit Comfort 20 is the connection to the phone. After using it my thought is that it should have a straight connection and not at the angle made. Just my feeling. Everything else is great. I like that I can wear it with a hat on a plane.
Written by a customer while visiting bose.com
Customer Rating
4
could be excellent
on February 12, 2016
Posted by: ali
Gender:Male
the product is good,but the problem is having that big peace of noise cancellation peace that you don't know how to deal with, its to big for the pocket and the phone to be fit in at the same time, and when ever pulling your phone out of your pocket you get the peace disconnected.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound, soft case too small
on March 12, 2016
Posted by: ty70
Gender:Male
Excellent sound and noise cancelling. Very comfortable. But control/battery module is worrisome while "dangling" from phone. I use a rubber band to attach secure it to my phone. Also, soft case is too short: the cable must be bent sharply at a 90 degree angle on each end of control/battery module to fit inside. I worry this will lead to premature cable failure. Bose obviously thinks it is OK.
Written by a customer while visiting bose.com