bose.com Customer Reviews Collected from bose.com
Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Customer Rating
3 out of 5
3
Not good for NASCAR racing
on June 10, 2016
Posted by: Lee
Great sound but the noise cancelling does not block out the noise of the race cars. The over the ear headset might work better.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Incredible
on June 6, 2016
Posted by: TexasTJ
Gender:Male
I've had these for a year and can't live without them. When I get on a flight or a train in Europe etc. I immediately turn them on and turn on some music.
You literally hear nothing around you.
The flight attendants typically get impatient Because they have to wave in front of me. I thoroughly enjoy it because I am in my own world. I've told many friends and everyone thanks me later.
Can't recommend them enough and no I don't work for them.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Through 1969 To Present
on June 1, 2016
Posted by: A77Chris88C
Gender:Male
This is my second time doing a review for Bose. 20i headphones are great, especially the way they sound. For a lot of people, they want more BASS for the taste of their music that they listen to. I like more of the MIDRANGE sound and use no enhancement for the sound so I can hear what the artist have in mind of music when they put down the tracks and put it all together before it comes out to the market. For the headphones, a few years earlier, I tried the over the ear Bluetooth type of headphones and I could not use them when I'm outside in warm to hot temperatures. When I was looking for headphones, I saw these and tried them out and was more satisfied and I don't have to worry about the difference in temperature through out the time I have them on. I recently had to order the StayHear+ tips because I use the headphones more often then I use the Sound Link Bluetooth system which is also great. You kids and young adults won't be disappointed with either system this company offers.
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Excellent but not on a train or bus
on May 24, 2016
Posted by: minkysmonkey
Gender:Male
On an airplane, the noise cancelling is second to none. I had them in my ears for 17 hours and hardly felt discomfort. But beware: if you are buying these for a bus or train, there is a known issue where air pressure changes cause the noise cancelling module to squeak and click loudly. On the Coach Trip to Heathrow this was happening every few seconds so I had to turn noise cancelling off. So, if you're buying for an office or an airplane, it's 5 stars. If you're buying for train or bus, it's 1 star. Enjoy!
Written by a customer while visiting bose.com
Customer Rating
2 out of 5
2
no fit for small ears
on May 20, 2016
Posted by: Leslie
Gender:Female
When I can get the buds to stay put, the noise cancelling is very good. However, I have a very poor fit, so it only lasts for 5-10 minutes before I have to try to re-seat them. I wish I hadn't traded in my my over-the-ear model for these.
Response from bose.comBy JuliusBose ServiceMay 23, 2016
Hello Leslie,

Thank you for taking the time to write a review. We appreciate the feedback. We are glad to hear that you are enjoying the noise-canceling of the headphones. The QC20 should deliver excellent sound quality and noise-canceling while being extremely comfortable. With the three sizes, usually the headphones can be fit very well. We have a video showing how to pick the best fit below:

http://bit.ly/1TkDxsE

If that does not resolve it, please call us at 800-380-4831. We are available Monday through Friday 9am to 9pm EST.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
I've tried all of the others
on May 13, 2016
Posted by: Gtwolfe
Gender:Male
I just recently purchased these because I have tried them all and found that there is nothing like the QC20. I already have the QC25 but they are bulky packing for travel. By far the best sounding over the ear headphone that I have ever taken on an airplane. I do a ton of traveling and the QC20 is much more compact without compromising the sound an noise cancelling. I would recommend these to anybody that requires quality sound over price like I do. You are in for a real surprise!
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
love these, work great at work
on May 12, 2016
Posted by: caboose
Gender:Male
I got these about 2 months ago, was a bit worried they wouldn't help much, but they work great. I work in a noisy shop environment, cuts down the noise to almost none. What noise it left is quieter and not bothersome at all.
Most of the time i just have them on Noise cancel without any music. just like the quite.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
The best sound system for motorcycling.
on May 8, 2016
Posted by: Randall
Gender:Male
I bought the QC20 headset for use with my iPhone. The noise cancelling makes it much easier to hear the voice on the other end. When I wore them inside my motorcycle helmet for music, it was amazing. I can actually enjoy quality listening while riding. I bought my wife a pair, and we listen together while we ride. We enjoy riding together just that much more because of the music, and it has been very much worth it for us.
Written by a customer while visiting bose.com
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