| Customer Reviews Collected from bose.com |
Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Customer Rating
5
So worth the money!
on April 26, 2016
Posted by: mja
Gender:Female
I bought this earphones (QC20i) after suggestion of one of my colleagues and as everyone is aware price is not cheap. But so wort the money! Honestly best thing I bought for long haul flights, working in an open office environment and whenever you need to turn surrounding noise off and simply focus without losing music quality. It does magic! I simply love to use it on plane, and they are easy to sleep with since they are buds I they are not falling off each time I turn my head. I would definitely recommend this to anyone!
My only wish is that cord between mic and phone is bit longer.
My only wish is that cord between mic and phone is bit longer.
Written by a customer while visiting bose.com
Customer Rating
5
Too good not to give 5 stars but quibble with case
on April 22, 2016
Posted by: Marie
Gender:Female
I had previously owned the original QC2s and found them to work very well, but after losing them a few times on the airplane I decided to stop buying expensive headphones and looked for a less expensive option. I found a pair of noise cancelling earbud headphones that cost less then my QC2s, didn't work as well, but were more comfortable to sleep in or rest one's head and began to wish for Bose to develop and sell noise cancelling earbud style headphones. And now they have and while they've been out for a while now and the price has been a issue. But since I've flown a lot of miles and I had a multi-city trip with 6 flights and little sleep coming up I gave in and purchased the latest series QC20s for the iPhone/iPad. I was instantly happy remembering that like the old Rolls-Royce slogan that quality remains long after the price is forgotten.
The QC20s work so much better than the ones I had been using after losing my cherished QC2s. The amount of quiet on the plane is almost breathtaking. Of course they aren't silent - and I understand why. But the noise cancelling actually had me feeling joy while riding on the plane and looking out the window feeling "this is what flying can be like!" They are comfortable, if a bit odd looking with the little "Spok ears" sticking up.
Here are my quibbles:
Like others I wish the cord from the battery to the plug were longer (or had extended included)
My original QCs came with accessories and wonderful case as befitted the price. The QC20 don't even come with an airplane adapter let alone extended length cables.
The case, while conveniently compact, could be a tad bigger and stiffer to fit accessories and headphones better.
I wish the volume control worked on regular, non-iProduct inputs as well.
Like others I wish the cord from the battery to the plug were longer (or had extended included)
My original QCs came with accessories and wonderful case as befitted the price. The QC20 don't even come with an airplane adapter let alone extended length cables.
The case, while conveniently compact, could be a tad bigger and stiffer to fit accessories and headphones better.
I wish the volume control worked on regular, non-iProduct inputs as well.
Final note: I can't believe I waited as long as I did to finally get the QC20s but I am very happy I have them now and look forward to my next flight.
Written by a customer while visiting bose.com
Customer Rating
5
My favorite headphones EVER
on April 16, 2016
Posted by: TonyL4
Gender:Male
I've owned numerous Bose products over the past 20 years, including over-ear noise cancelling headphones. These QC20i's are my absolute favorite. The noise cancellation is amazing, reducing even chainsaw and lawn tractor noise to faded background noise and completely eliminating most other noise. I wear these doing yard work, at the gym, on airplanes and anywhere else I want my own peaceful environment. The sound quality is also fantastic. I listen to everything from rock to Yanni and I'm hearing lyrics and instruments that I've never heard as clearly before.
I'm not sure why some others complain about durability, unless perhaps they got a defective pair, in which case they should contact Bose. I take very good care of my headphones, but I'm not shy about using them anywhere and I use them a lot. A year later, they're still in great shape.
If I had ANY complaint, it would be that I wish the cord between the plug and the battery were longer. I like and prefer the 90 degree plug, but I do wish the cord were longer.
Thank you, Bose!!
Written by a customer while visiting bose.com
Customer Rating
5
One Star Isn't Fair
on April 16, 2016
Posted by: Melih
Gender:Male
I bought these fancy stuff 2 days ago,it is absolutely amazing,I'm telling you guys I used expensive earphones before but there is no quality to discuss of any earphone or headphone when in a noisy situation,you don't even understand what you listen,lets discuss about qc20 or qc25,there is no noise cancel with this price can better than these on earth,less people notice but they are very light weight,so where you can but battery thing people ask a lot ? The answer is ; where you put your phone ,you can put battery on..Peace..
Written by a customer while visiting bose.com
Customer Rating
3
Eh
on April 12, 2016
Posted by: NoPosWow
i bought these cause of yoongi....... they looked good on him
Written by a customer while visiting bose.com
Customer Rating
2
Really good sound but very poor durability.
on April 10, 2016
Posted by: Kylelato
Gender:Male
The headphones sound great and the noise-cancelling factor is really awesome but the durability of the headphones is very poor. The buttons randomly stopped working so I couldn't use the headphones with my IPhone any longer. Then a week ago one of the ear buds decided to stop working on me. I'm very upset with the amount of money I spent on these headphones only to then have them stop working for me. :(
Response from bose.comBy Gary, Bose Service, April 14, 2016
Hello Kylelato,
Thank you for taking the time to share your experience. We'd be frustrated, too. The Quiet Comfort 20 headphones were designed to provide you with years of listening enjoyment. We can definitely help you with this.
Please contact our technical support team at product_support@bose.com or call 1-800-379-2073 and we'll be happy to assist. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Thank you for taking the time to share your experience. We'd be frustrated, too. The Quiet Comfort 20 headphones were designed to provide you with years of listening enjoyment. We can definitely help you with this.
Please contact our technical support team at product_support@bose.com or call 1-800-379-2073 and we'll be happy to assist. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent noise reduction
on April 7, 2016
Posted by: Commuterjane
Gender:Female
I commute to work everyday on public transportation. The noise level can get irritatingly loud. I purchased these for the air cancelling feature and have fallen in love with them. I am now able to listen to my music and block out the world around me.
Written by a customer while visiting bose.com
Customer Rating
5
Quiet comfort is truly what they are!
on April 7, 2016
Posted by: Tomas Bahama
Gender:Male
I love these, not only for the sound quality, but but for the noise cancelling features. It doesn't block out sound, rather it makes these sounds soft background sounds, so you remain softly connected to your environment.
I have construction going on in my apartment block. So you hear the workers drilling into the concrete. That maddening sound, day in, and day out can drive a person mad. Turn on my Bose and watch these sounds fade in softly background sounds.
Written by a customer while visiting bose.com