| Customer Reviews Collected from bose.com |
Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Customer Rating
5
Excellent Noise Reduction!
on December 22, 2015
Posted by: grdug1
Gender:Male
[This review was collected as part of a promotion.] I must first start my review by stating that I'm part of the Bose Test & Review program and received the headphones at no charge for testing purposes. I appreciate the opportunity to test the products. The headphones are beautifully boxed and come with all needed documentation, plus 3 different sizes of ear inserts to assure proper fit. After spending a few minutes getting accustomed to the headphones, I connected them to my iPhone 6 S Plus and began my testing.I was pleasantly surprised at how comfortable the earphones feel in the ear... a lot of improvement from the earlier version Bose headphones. The headphones have a pleasant balanced sound with plenty of low end, so they worked well with most types of music. Now for the most important area: the noise cancellation. I was shocked at the ability of the circuitry to cancel not only "white noise", but to cancel distinctive sounds, such as speech and horns. I was almost eerie to not hear anything except my own breathing when there was no music playing... that must be what the Astronauts experience in the vacuum of space. :-) DO NOT use these if you are driving! That would create a dangerous situation. I used the headphones in a variety of situations: night clubs, noisy computer server rooms, traveling, etc. The noise cancellation feature works flawlessly. For anyone who travels frequently or works in a noisy environment, these are a must-have item! I had no problems with the other features, such as the remote buttons and the bypass switch on the Noise cancellation module. All functioned as described. A really nice feature is the ability to listen to music without turning the noise cancelling module on. The battery life is great and lasts 12 hours, but why waste it if it's not needed? A very nice feature, indeed! Honestly, the only minor issue I found was that the carrying case is a tad too small. It works, but could be a little bigger. With all of that being said, here's the bottom line: are these headphones worth $299.00? If you are regularly in noisy environments, then you definitely should consider these headphones! It's a lot cheaper than hearing-aids, which is what you'll wind up with from constant exposure to loud noise. I would have given anything to have these for my father when he worked in a factory. He would have not lost most of his hearing over the years. If your just looking for good headphones to simply listen to music, then check out the non noise cancellation models. Good job, Bose! You definitely put a LOT of research and development into this product and it shows.
Written by a customer while visiting bose.com
Customer Rating
4
Noise cancelling not as good as the QC25
on December 22, 2015
Posted by: DavidTenser
Gender:Male
The noise cancelling in these in-ear headphones is great, but I'm not sure if they're class leading - it depends on what you prioritize. I find that the QC25 offers the very best noise cancellation throughout the range from deep rumbling bass of e.g. an aircraft engine, to the high pitch noise of e.g. air turbulence, fans, etc. The QC20 is just as good as the QC25 from ca 50 Hz and above, but, crucially, it doesn't do a great job of cancelling out the lowest frequency rumble from engines. As a result, you still "feel" the sound from the engines of e.g. a car or an aircraft, whereas with the QC25, it feels like you literally turned the engine off.
If I could choose, on a long-distance flight, I would rather cancel out the lowest bass sounds of the engine than the high pitch noise from the air condition system, and unfortunately with the QC20, I get the opposite. I would still pick the QC20 though because of comfort and style.
Before owning the QC20, I owned a pair of Sony noise cancelling in-ear headphones, and interestingly they had no problem cancelling out even the lowest frequency rumble in a cabin of an aircraft. That was a very nice feeling because it made it feel like you were free floating in the air like an astronaut. :) The Sony struggled more with the higher frequencies in comparison.
All in all, I'm still happy with the QC25, but I don't feel like the upgrade from the Sony headphones was really worth it. If Bose could manage to cancel out also the low frequency (50 Hz and below), I wouldn't hesitate to give this a 5 star rating.
Written by a customer while visiting bose.com
Customer Rating
5
Best On The Market
on December 12, 2015
Posted by: ryanoc7
Gender:Male
I honestly have nothing but praise for these ear buds. Not these exact ones but the previous model. I took these things through the ringer. I've used them every single day many times a day for 2 years now and they are working as well as the day I bought them. They've sat in my car in 100+ degree temperatures, <0 temperatures, gotten wet with sweat and rain, knocked around and dropped and never have I had a problem. You know that cackling damaged sound you hear in some ear buds from damage? I've never had a problem with that like I've had with other products. The noise quality is great, and they are really comfortable. You can wear them for hours without your ears beginning to hurt. Best of all, they fit and don't fall out. My workouts always involve jumping, laying on the ground, etc. and I would always get so annoyed with other ear buds falling out all the time - not these. Although, all the wear-and-tear does a number on the rubber after a few years, so mine finally gave out. Secondly, they are very expensive (but worth every penny). These ear buds are the kind that make you want to bury them in the backyard next to your dead dog when they give out and give them a moment of silence, and then write an online review as their epitaph. When the day finally comes that I can afford new ones, I know what brand I'll be coming for. RIP
Written by a customer while visiting bose.com
Posted by: John G
Gender:Male
Verified Purchase:Yes
I purchased my quietcomfort 20 headphones just before traveling to Europe. I was completely amazed at the difference these earphones made in blocking sounds. As luck would have it, there was a small child sitting two seats away who was totally spoiled and making noises and causing trouble for her mother and grandmother the entire way from Munich to DC.
I only survived because of my Bose quietcomfort 20 ear phones.
In addition, I was able to enjoy three movies and one documentary with the most incredible sound that you would expect from Bose. I don't know why I have postpone making this purchase but I am sure glad I finally did.
I only survived because of my Bose quietcomfort 20 ear phones.
In addition, I was able to enjoy three movies and one documentary with the most incredible sound that you would expect from Bose. I don't know why I have postpone making this purchase but I am sure glad I finally did.
Written by a customer while visiting bose.com
Customer Rating
5
The must-have item for frequent fliers
on December 11, 2015
Posted by: FredNorthupJr
Gender:Male
I own the over-ear noise canceling headphones by Bose, and these in-ear versions. While the over-ear ones might be slightly more comfortable, these are so much easier to travel with. In their pouch, they're very tiny - they'll fit in your jeans pocket, or any pocket in your laptop bag. Plus the ability to control your iPhone with them is invaluable - it makes talking to the flight attendant really easy, for example. Finally, they work as regular headphones if the battery dies (which it won't if you remember to charge it). They are absolutely worth the expense if you're in airplanes on a regular basis - don't skimp; your ears will thank you.
Written by a customer while visiting bose.com
Posted by: Alika
Verified Purchase:Yes
The only thing I don't like about th Quit Comfort 20 is the connection to the phone. After using it my thought is that it should have a straight connection and not at the angle made. Just my feeling. Everything else is great. I like that I can wear it with a hat on a plane.
Written by a customer while visiting bose.com
Customer Rating
5
Love my QC20's!
on December 9, 2015
Posted by: MGoBlueCoop
Gender:Male
After using two "over the ear" QC products, I always wanted the "earbud" option, and you delivered EXACTLY what I was looking for! This is an excellent product, it holds a charge for a 15 hour plane flight, and the sound is incredible. Well done, Bose!
Written by a customer while visiting bose.com
Posted by: Dmr67
Gender:Male
Verified Purchase:Yes
I bought these for my commute to work. No more crying babies or loud PAs. Perfect!
Written by a customer while visiting bose.com