| Customer Reviews Collected from bose.com |
Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Customer Rating
3
Noise Cancelling Quit Comfort 20i In Ear Headphone
on September 15, 2015
Posted by: JT
Gender:Male
Unfortunately, the box that contained these Apple Ipod compatible (in ear) headphones, did not state in clearly Visible words that this product was not compatible with (volume control) first generation I Pods. Because of the degenerative hearing condition I have, being able to control volume is very important. Also the weight of these phones cause them to fall out of my ears during while in a inclined
position. Changing the tips doesn't seem to help when my head is tilted back. This and the lack of volume control, has left me with buyers remorse.
position. Changing the tips doesn't seem to help when my head is tilted back. This and the lack of volume control, has left me with buyers remorse.
Written by a customer while visiting bose.com
Customer Rating
5
This is the definition of the Holy Grale
on November 8, 2015
Posted by: JackTort
Gender:Male
I got a pair of these 11months ago & I can't go day without them anymore
Written by a customer while visiting bose.com
Customer Rating
5
Fabulous Sound and N.C
on November 19, 2015
Posted by: thcooray
Gender:Male
As a Bose fan since 2007.and my grandfather was a huge fan of a Bose. Bose had invented many products . So this is a Bose's another amazing invention. I brought Samsung edition day ago. Sound quality and noise cancelling is amazing. And these in ear headphones are 5x better than other branded headphones, such as beats, H.K ect. So I'm highly recommend for everyday users in my knowledge because it's comfortable for long periods . And I like it very much.
Written by a customer while visiting bose.com
Customer Rating
5
Incredible
on March 29, 2016
Posted by: California Condor
Gender:Male
I'll simply say this. I lost mine. I dropped them at the airport. I'm probably buying a new pair. That should tell you all you need to know
Written by a customer while visiting bose.com
Customer Rating
2
Not what I expected
on September 19, 2016
Posted by: Cin
Gender:Female
Recently purchased these to block out sound from fellow employees, even with the white noise background I can here conversations from 3 desks away. I'm not interested in listening to music I want to completely drown out the conversations around me.......any suggestions?
Written by a customer while visiting bose.com
Customer Rating
1
bad wiring
on March 8, 2016
Posted by: rae rae
Gender:Male
I bougth a pair of qc 20 about year ago ,they sound great but the wiring is coming apart,just to much money for them to be falling apart so soon
Response from bose.comBy Julius, Bose Service, March 11, 2016
Hello there,
Thank you for your review. We are glad to hear that you are enjoying the sound of the QC20 headphones, but we are disappointed to hear about the wiring. We build our products to last and we are sorry to hear that you are having trouble with the headphones. We stand behind our products and we would definitely like to help you with this.
We have reached out via email, but we are also available by phone at 800-380-4831 Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Thank you for your review. We are glad to hear that you are enjoying the sound of the QC20 headphones, but we are disappointed to hear about the wiring. We build our products to last and we are sorry to hear that you are having trouble with the headphones. We stand behind our products and we would definitely like to help you with this.
We have reached out via email, but we are also available by phone at 800-380-4831 Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Written by a customer while visiting bose.com
Customer Rating
1
Durability
on August 17, 2018
Posted by: Fred
Length of ownership:1 year or longer
These are not durable by any means of the imagination.
Written by a customer while visiting bose.com
Customer Rating
5
Creative
on August 31, 2015
Posted by: Siddharth Vellore
Gender:Male
These Earphones are incredibly awesome. Perfect in noise cancellation. Battery lasts long, Easy to carry. Perfect fit in ears. Sweat Proof, Very light in weight.
Written by a customer while visiting bose.com