| Customer Reviews Collected from bose.com |
Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Customer Rating
5
WHEN WILL THERE BE A NEW MODLE
on July 17, 2020
Posted by: Victor
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I purchased a pair of the QC 20 headphone back in 2016, and I absolutely enjoyed using the product. The noise cancelling is fantastic! However, since it is 2020, I cannot wait for Bose to release a new model!
Written by a customer while visiting bose.com
Customer Rating
5
awesome noise cancelling
on December 5, 2015
Posted by: superturtle
Gender:Male
i bought this on amazon couple month ago. pretty satisfy so far. however, that battery pack is a little bit clumsy. maybe a pill shape would be better.
Written by a customer while visiting bose.com
Customer Rating
5
The best sound system for motorcycling.
on May 8, 2016
Posted by: Randall
Gender:Male
I bought the QC20 headset for use with my iPhone. The noise cancelling makes it much easier to hear the voice on the other end. When I wore them inside my motorcycle helmet for music, it was amazing. I can actually enjoy quality listening while riding. I bought my wife a pair, and we listen together while we ride. We enjoy riding together just that much more because of the music, and it has been very much worth it for us.
Written by a customer while visiting bose.com
Customer Rating
5
Best On The Market
on December 12, 2015
Posted by: ryanoc7
Gender:Male
I honestly have nothing but praise for these ear buds. Not these exact ones but the previous model. I took these things through the ringer. I've used them every single day many times a day for 2 years now and they are working as well as the day I bought them. They've sat in my car in 100+ degree temperatures, <0 temperatures, gotten wet with sweat and rain, knocked around and dropped and never have I had a problem. You know that cackling damaged sound you hear in some ear buds from damage? I've never had a problem with that like I've had with other products. The noise quality is great, and they are really comfortable. You can wear them for hours without your ears beginning to hurt. Best of all, they fit and don't fall out. My workouts always involve jumping, laying on the ground, etc. and I would always get so annoyed with other ear buds falling out all the time - not these. Although, all the wear-and-tear does a number on the rubber after a few years, so mine finally gave out. Secondly, they are very expensive (but worth every penny). These ear buds are the kind that make you want to bury them in the backyard next to your dead dog when they give out and give them a moment of silence, and then write an online review as their epitaph. When the day finally comes that I can afford new ones, I know what brand I'll be coming for. RIP
Written by a customer while visiting bose.com
Customer Rating
1
Pump up Noise Cancellation
on September 1, 2017
Posted by: 4U2
Gender:Male
I got to have the volume up to the maximum on my S7 Edge and S8 for the Bose noise cancellation to work. Just turning on the Bose cancellation switch and volume below maximum does not eliminate me from hearing other people while listening to music.
Written by a customer while visiting bose.com
Customer Rating
5
Game changer!
on October 5, 2020
Posted by: Matt
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I invested in this device to control wind noise while riding my motorcycle. The ear plugs I used were just not getting the job done. As soon as I got on the interstate, I realized that this was a great investment. They fit inside my helmet and dull the roar of wind over the surfaces. This exponentially improved ride quality.
Written by a customer while visiting bose.com
Customer Rating
3
qc20
on August 26, 2015
Posted by: Tms
Gender:Male
simply the best sound quality but unfortunately not for durability i bought mine a year ago and now the caple unit is cracked exposing the mini cables and the adhesive started to wear in the earbuds
Response from bose.comBy Julius, Bose Service, August 28, 2015
Hello there,
Thank you for the review. We are glad to hear that you enjoy the sound of the QC20 noise-canceling headphones. However, we are sorry to hear that you’re having trouble with the headphones. What you are describing is very rare. Bose products are built to last. and we would like to help you with this.
We have contacted you by email to help you with this, but we are also available by phone if you wanted to call. The number is 800-380-4831 and we are here to help from 8:30am to 9pm EST Monday through Friday, as well as 9am to 7pm on Saturday.
Thank you for the review. We are glad to hear that you enjoy the sound of the QC20 noise-canceling headphones. However, we are sorry to hear that you’re having trouble with the headphones. What you are describing is very rare. Bose products are built to last. and we would like to help you with this.
We have contacted you by email to help you with this, but we are also available by phone if you wanted to call. The number is 800-380-4831 and we are here to help from 8:30am to 9pm EST Monday through Friday, as well as 9am to 7pm on Saturday.
Written by a customer while visiting bose.com
Customer Rating
5
Hear Nothin But The Nusic
on September 2, 2015
Posted by: bugg
Gender:Male
I've Had These Phones For Almost A Year And Are Still Very Satisfied With Them A Excellent Pair Of Headphones Activate The Noise Cancelling Feature And All You Hear Is The Music.
Written by a customer while visiting bose.com