| Customer Reviews Collected from bose.com |
Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Customer Rating
5
Great Noise Cancellation - Great Sound
on November 19, 2015
Posted by: allen2413
Gender:Male
This is my first go around with Noise Cancelling earbuds/headphones so I really didn't know what to expect. I received the black and blue pair of QuiteComfort 20 earbuds for free from Bose as part of their Test and Review program so I thought there was no better way to give these a try.
Currently I have the Bose Freestyle earbuds and have been using them for working out, yard work, and travel. They have been working great and the sound quality is excellent. I am not an audiophile by any means...but I do love my music. So needless to say I was a tad bit skeptical at trying new headphones and really didn't think these would replace my daily earbuds.
Starting with the packaging, it's typical Bose. Very nice. Great looking box, earbuds are packaged very nice and secure, you just know you are opening up a nice product. Once opened and unpacked I was able to get a better idea of what I was dealing with. Since this is an "active" system, you are going to have the outside battery that you switch on and off for the noise cancellation. At first I thought this would be pretty obtrusive but I was pleasantly surprised to see what it fit right in the palm of my hand and is a really thin design. There is a nice rubbery texture to it so I didn't have to worry about it sliding around on surfaces.
Once out of the package I decided to give them the try out on a trip to the gym. Today was a full body and cardio day, so a perfect "test" to see how well they would perform and how difficult and bulky they would be. The included clip works great and held the earbud wire up nicely. The battery is much smaller than the profile of my iPhone 6 Plus, so after lugging that phone with me when I work out, I figured this should be easy. I was right, it really was. With the 90 degree jack the battery sat in my pocket right up against my iPhone and I really didn't notice it was there. The wires made it a bit more tricky to get it in and out of my pocket for changing songs or moving past one that I didn't want to listed to. However, it wasn't enough that I would sideline them. If you have never used Noise Cancelling technology...prepare to be AMAZED!!! I turned the music all the way down and flipped the switch...WOW! In a busy gym the sound basically vanished. There was a small amount that you can hear...but the majority of the sound goes away. This left just me and the music to start my workout. I was so amazed I made my wife try them on. She's not amused with technology...but I can tell you one thing, we are going out to buy her a pair to work out with! She loved them.
During my workout I have no issues with the earbuds. They are easy to swap out size wise and they fit perfectly in your ear. The earbuds rest in your ear but give you a nice, soft seal with the upgraded (included) tips. My workout went without a hitch, the only reason I knew my headphones were in is that I spend most of the time hitting the button on the side of the volume control to turn on and off the sound cancellation. It was amazing.The included case is very nice and fits everything you need for your earbuds without taking up much space. I am able to toss them into my small gym bag with no issues. The extra bonus that I found is that I don't have to have the earbuds plugged into my phone to take advantage of the sound cancellation feature. Just pop them in your ears and turn on the battery...sound goes away. This was great for sitting in my house and doing some work that needed to get done while not being distracted by anyone. I am actually using them for that purpose while I fill out this review! Very comfortable, easy to use, great build quality, excellent sound, and great sound cancellation. This is a must have! Can't wait to take my first flight with them!
Written by a customer while visiting bose.com
Customer Rating
5
Superior In-Ear Headphones
on November 19, 2015
Posted by: Bluman1914
Gender:Male
I recently received the QuietComfort 20 Acoustic Noise Cancelling headphones free from Bose to review. This product is designed very well. Before using the headphones I was very curious to see how they would fit into my ears. They come with three different sized ear tips. They should fit most ears. I was able to securely fit them into my ears with fairly little effort. After you use them a few times it becomes even easier to fit in the ear. Once I turned on the music and movies, I was amazed at the sound quality! The headphones can be used with the noise cancelling feature on or off. When off the headphones sound good and you can still hear the outside world a bit. When the noise cancelling is turned on, they completely shut out the rest of the outside world and the music comes through crisp and clear depending on the genre of music you are listening to. I decided to listen to a few different genres to give these headphones a true work out. They deliver good highs and mids through 95% of the genres and songs tested. I noticed that depending on the device you are using, you may have to play with the EQ a bit to find the sweet spot. Once this is achieved, the highs and mids shine through. I was pretty surprised to see that these headphones deliver great lows as well!!!!! This is a great improvement from Bose's very first in ear heaphones with the silicone tips. They didn't have much lows at all. The noise cancelling from this headphone is achieved using a built in rechargeable battery that lasted me a full three days, being used intensely, before needing to be charged again. This particular pair of headphones were designed for IPhone users. A great feature with these headphones are the controls built on the wire that you can use in conjunction with your apple product. The controls allow you to pause, play, rewind and, fast forward tracks and even take phone calls. I was able to hear the person on the other line clearly. They were also able to hear me clearly with no distortion and almost no background noise. I'd say with the noise cancelling feature on, these headphones can rival some of the best on ear or over the ear headphones on the market as far as the sound and power that they produce. If you are in the market for a great in ear headphone, these are the way to go!!!! My only complaint, and this is purely cosmetic, is that I wish Bose would have given these headphones a triple black color instead of adding the blue accent to them. Again this is purely cosmetic and definitely not a deal breaker. Bose has hit the mark with this pair of headphones.
Written by a customer while visiting bose.com
Customer Rating
5
Great Commuter Headphones
on November 20, 2015
Posted by: Gwdetroit
Gender:Male
I received the product free from Bose. They are a replacement pair for my original QC 20 headphones for Android which I loved because they block out the noise on my noisy Chicago commute. The thing I love about them are sound quality and now the ones have volume control. Only con is cord could be a bit longer.
Written by a customer while visiting bose.com
Customer Rating
5
They really work!
on November 20, 2015
Posted by: soundsleeperinFlorida
Gender:Female
I got these from Bose for free as part of their Test & Review program. They arrived really quickly, within days of getting the email that they were being sent.
They had three options for the covers for your ears, which was helpful, because my ears are small. I spent some time playing around with the different sizes, but settled on the small size.
Any concerns I have are more around the instructions than the product itself. I found the accompanying instructions to be a little overwhelming, with just about every language possible on one piece of paper and with very small print. I had some trouble figuring out how to fit the ear pieces in my ears and brought them to work so I could get someone with younger eyes to help me figure it out. She also noticed that the earphones had an L and R on them, which I hadn't been able to see (still can't, but I trust that they're there). But that's how I figured out they worked. She was talking to me, trying to help me figure out how to put them in and I got them in my ear and all of a sudden, I couldn't hear her anymore, even though she was standing right there and her mouth was moving. I've never experienced anything like that before. I kept them on and listened to kd Lang while I was doing paperwork.
They are super comfortable and stay in my ear, which is unusual. I have trouble keeping those things in my ears. I'll be flying to Florida tomorrow and I fully intend to take these with me. In fact, I'll be meeting my long distance partner, who snores, and I've driven myself crazy trying to find ear buds that would be comfortable enough to sleep in and actually work to block the snoring. Thank you Bose, I think I've found them! Full disclosure, I probably wouldn't have spent that kind of money on a pair of headphones, but now that I have them, if they were to die, I would probably replace them. I didn't know what I was missing...
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable with amazing noise cancellation
on November 20, 2015
Posted by: Jim S
Gender:Male
Two things to start, Bose provided this unit to me for review/testing and I typically can not stand in-ear buds. I have perforated ear drums and I find most buds simply sound awful to me or are uncomfortable. For music on the go, I have over the ear Bluetooth headphones from Bose that are incredible but do not have any noise cancelling properties. Even though that unit is wireless, it is less expensive then these particular buds. I figured you were paying for the noise cancelling and boy, was I right.
The sound quality is typical Bose. Everything sounds good. Clear highs, detailed mids, and way more bass than I was expecting. The most surprising thing to me was the noise cancelling. They really cancel the noise. I used these on my commute on the bus and subway and was astounded at how well the noise cancelling worked. It also works w/out even being plugged into your device. Simply put them in your ears and flip the switch and it’s as if the cone of silence fell over your head. Truly impressive. It completely took away 90% off all the typical hustle and bustle you hear and once you played music, everything else disappears.
The buds themselves are extremely comfortable. What I especially like is how they absorb a good amount of sound, even with the powered noise cancelling turned off, without protruding deep into your ear. They go in far shallower than I expected and this helped reduce ear fatigue tremendously. They are secure enough that you could run/walk/move around without fear of displacing it but not so snug that if the wire catches something you wouldn’t rip your ear off. Great design.
I even let my wife try these out and she was impressed. She’s a tough critic as she has to be the most apathetic person possible towards technology. With all the gadgets and gizmos I have, she very rarely takes any interest in it. I changed the gel sizes to the provided small ones and loaded up one of her TV shows to check them out. 20 seconds in she gave me the impressed look and a thumbs up. After the show, she said either these are hers or I’m getting her another pair. If it can pass the wife test, I can assure you they’ll pass any other.
If you’re looking for earbuds with great sound quality and noise cancelling properties, you could not do any better in my mind. They’re comfortable, handle anything thrown at them, and the noise cancelling is exceptional. Really great product.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product
on November 20, 2015
Posted by: Big G
Gender:Male
These are very comfortable. Sound is great Highs, Lows. Build quality is great, headphones did not come out of my ears. Worked great with my iPhone 6Plus. Would like to have a bigger case to store them in.
Written by a customer while visiting bose.com
Customer Rating
4
Great overall!
on November 20, 2015
Posted by: Avetastic
Gender:Male
Amazing quality, great features, my only problem was the cord being a bit shorter for my height if 6'3" but they sound and work very well. Bose is great, but these were marvelous!
Written by a customer while visiting bose.com
Customer Rating
5
Great lightweight headphones
on November 20, 2015
Posted by: Papa Bear
Gender:Male
I received these QC20 headphones from Bose at no cost as part of the Test & review program. Along with the headphones, the box contained a nice little carrying case that easily slips in a shirt pocket. Inside the case is a pouch are two additional pairs of tips (It comes with one pair of small, medium and large ear tips). The case holds everything including the 12” USB charging cable. What is lacking is a wall charger.
The headphone cable is long enough so you can place your phone in the back pocket and run the wire in your shirt so it doesn’t interfere while jogging. The battery sits about 2” from the jack (the perfect length so the battery can remain behind the phone and out of the way).
The earplugs are easy to install and remain in the ear comfortably even while exercising or wearing for long periods. I’ve used these headphones for listening to music while exercising or being active and while relaxing while sitting back in a chair. I prefer wearing these in situations where I’m actively moving and over-ear headphones while I’m relaxing. I feel the music is richer and more enjoyable in that setting.
The headphone cable is long enough so you can place your phone in the back pocket and run the wire in your shirt so it doesn’t interfere while jogging. The battery sits about 2” from the jack (the perfect length so the battery can remain behind the phone and out of the way).
The earplugs are easy to install and remain in the ear comfortably even while exercising or wearing for long periods. I’ve used these headphones for listening to music while exercising or being active and while relaxing while sitting back in a chair. I prefer wearing these in situations where I’m actively moving and over-ear headphones while I’m relaxing. I feel the music is richer and more enjoyable in that setting.
Written by a customer while visiting bose.com