| Customer Reviews Collected from bose.com |
Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort 20 Headphones (Samsung and Android) - Black
Customer Rating
4
Mic is too far
on August 5, 2015
Posted by: Mo
Overall, the headphones are great. amazing quality. the only problem is with the mic. when calling someone, they have trouble hearing me because the mic is too far.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing!
on August 4, 2015
Posted by: Harleynut
I purchased a pair of Quiet Comfort Earphones a couple of years ago to wear during air travel. I had been using the Sound True earphones and really liked them, but they didn't eliminate all the noise. I saw other passengers with Bose over the ear phones, but wasn’t interested in wearing big headphones. When I saw the Quiet Comfort earphones on the website I decided to give them a try. When they arrived, I subjected them to what I consider the ultimate test - I ride Harley Davidson motorcycles and was curious to see how much of the sound from a V Twin they would cancel. My bike has custom pipes on it and by most standards is really loud. I went to the garage, put in the Earphones, and started the engine. Without noise cancelling turned on they sounded very good, but most of the engine noise still carried through. Then, I turned them on and to my complete amazement the engine noise all but disappeared. I literally could not believe my ears, there I was sitting on my Hog and could barely hear the engine rumbling right under me. Since then, I have great fun letting my biker friends try them out. I ask them to put on the Earphones and listen to some music for a few seconds (I keep my IPod and control unit in my hand) and ask how it sounds, they usually nod approval, but I can tell they are not that impressed – noise cancelling, right – then I flip the switch and watch their faces, the jaw dropping looks I get are most entertaining. Needless to say it is great fun, I get the same results on Jets too. Spendy, yes, but worth it!
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding way to enjoy your music!
on August 4, 2015
Posted by: Rob
I bought the quiet 20 a year ago. I ride a custom motorcycle with shortie pipes. I put the earplugs in and hit the noise canceling switch and I hear nothing but the music I've chosen. Great for long rides, taking in the scenery while listening to my favorite tunes.
On a 1 to 5 I would rate them a 5. Keep up the great work Bose.
On a 1 to 5 I would rate them a 5. Keep up the great work Bose.
Written by a customer while visiting bose.com
Customer Rating
5
The best noise canceling headphones you can buy
on August 4, 2015
Posted by: P_Devil
I was on the market for a new pair of noise canceling headphones and have been conducting research for a while now. I first looked at models from other companies and even the Bose QuietComfort 25 headphones which were recently released. I went back and forth between the QC25 and QC20 headphones. It wasn't until I took them home and tried each one in different conditions when I decided on the QC20s.
There were a few reasons I went with the QC20s over the QC25s. First, the noise canceling is far superior with the OC20s over the QC25s. You would think that an over-the-ear headphone, running off of more power, would cancel out noise better. Well, they didn't. The comfortable StayHear+ tips included with the QC20s make complete seal with your ear canal and the noise canceling itself with the QC20s performs better. The QC25s were good with low, continuous humming noises but stopped right there. The QC20s do well at canceling out those along with higher pitches and even sounds that aren't continuous like the clicking of a computer keyboard, general office noise, etc. I was able to hear my office mates talk to each other through the QC25s. I am unable to hear them or anything else in our office with my QC20s.
Second, I prefer the sound quality of the QC20s as they are more balanced. The bass of the QC25s is a little muddier and tends to drown out the mids and highs. This does not happen with the QC20s as the mids, highs, and lows are all equally represented. The sound quality still isn't accurate but Bose has never focused on making accurate sound, just sound that people tend to prefer. The QC20s aren't going to give you a flat response but I wasn't looking for accurate IEMs that require an external amp to drive.
Third, the QC20s are more portable than the QC25s. The included carrying case easily fits into a backpack, carry-on bag, a small notebook bag, purse, or even pant pockets. TheQC20s can easily be taken anywhere and you won't have to worry about making room for them unlike all other over-the-ear headphones.
Lastly, these are rechargeable so you don't have to worry about bringing extra batteries with you and they continue to work when the noise canceling amp is discharged. I have been getting over 16 hours out of my QC20s averaging 18 hours of listening with noise canceling enabled.
Overall, these are the best noise canceling headphones you can buy if your main focus is getting rid of outside noise. You will not find a better brand or model than the Bose QC20 headphones. The StayHear+ tips are extremely comfortable and I can wear them for hours on end without feeling fatigue and without my ears warming up (like with most over-the-ear headphones). The QC20s are expensive but well worth the price for frequent travelers and/or anyone who works in a noisy environment/s (like myself).
Written by a customer while visiting bose.com
Customer Rating
1
Not so good noise cancelling
on August 4, 2015
Posted by: gramof4
Just went on a airplane trip and first opportunity to try them out. Disappointing. Lots of money and not worth it.
Response from bose.comBy Ryan, Bose Service , August 7, 2015
Thank you for taking the time to provide your feedback on the headphones. We certainly don't want you to feel disappointed with your purchase. We are reaching out to you through email to find out more about your experience.
You can reach us at (800)367-4008 if you prefer. We are open Mon-Fri from 8:30 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
You can reach us at (800)367-4008 if you prefer. We are open Mon-Fri from 8:30 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.
Written by a customer while visiting bose.com
Customer Rating
4
OK, I'm going to be very critical here
on August 4, 2015
Posted by: Greywolf
I purchased my QC20i headphones/ear buds in March for travel, usually long international travel. I promptly took a trip. Then a few weeks later I travelled domestically. The headphones were used a lot for the air travel and typically at the pool or beach.
I found getting the earpieces properly fitted to my ear relatively easy and an important step. If they fit properly, they work properly. The noise canceling was incredible. You can block out that jet engine roar and other noise very well. I really like the control to switch it off so you can hear flight attendants when they come by. Once the earpieces are in my ear I forget about them. They are that comfortable and you just get used to being into your own world. The sound quality is superior. They are very rugged and I particularly like the fact they don't retain the wire curl when rolled up and stored. When stood in the case you have a small package which makes it easy to carry. I use the headphones on my iPods, iPad and iPhone, sometimes with the airline entertainment systems.
Here's where my issues come in. The module at the end of the cord,,,, poorly designed. The distance from the plug to the module body is 2 inches. That means that module will be maximum of 2" away from whatever it is plugged into. This is troublesome particularly when plugging into the audio port on the inside of the arm rest. It's a good thing these headphones are rugged! When plugged into an iPod or iPhone you now have this module hanging awkwardly from the audio plug. To deal with that I use a velcro strap and wrap the 2 units together. That solution can lead to the strap inadvertently changing the controls on the phone or iPod. On an iPad it's hopeless, just get used to it dangling. Another issue is the size of the carry case. It is so small that the cords have to do a sharp bend at the module and we all know this will result in broken cords and intermittent connections over time. It's just too small.
I absolutely love my QC20i headphones and they are a pleasure to wear and use. Excellently engineered except for the short lead to the module.
I found getting the earpieces properly fitted to my ear relatively easy and an important step. If they fit properly, they work properly. The noise canceling was incredible. You can block out that jet engine roar and other noise very well. I really like the control to switch it off so you can hear flight attendants when they come by. Once the earpieces are in my ear I forget about them. They are that comfortable and you just get used to being into your own world. The sound quality is superior. They are very rugged and I particularly like the fact they don't retain the wire curl when rolled up and stored. When stood in the case you have a small package which makes it easy to carry. I use the headphones on my iPods, iPad and iPhone, sometimes with the airline entertainment systems.
Here's where my issues come in. The module at the end of the cord,,,, poorly designed. The distance from the plug to the module body is 2 inches. That means that module will be maximum of 2" away from whatever it is plugged into. This is troublesome particularly when plugging into the audio port on the inside of the arm rest. It's a good thing these headphones are rugged! When plugged into an iPod or iPhone you now have this module hanging awkwardly from the audio plug. To deal with that I use a velcro strap and wrap the 2 units together. That solution can lead to the strap inadvertently changing the controls on the phone or iPod. On an iPad it's hopeless, just get used to it dangling. Another issue is the size of the carry case. It is so small that the cords have to do a sharp bend at the module and we all know this will result in broken cords and intermittent connections over time. It's just too small.
I absolutely love my QC20i headphones and they are a pleasure to wear and use. Excellently engineered except for the short lead to the module.
Written by a customer while visiting bose.com
Customer Rating
5
Great wire
on August 4, 2015
Posted by: ChrisL
I bought these the very first day they were available a little over two years ago. I've traveled to over about a dozen countries, and almost every US state, taken over 200 flights, use them daily in my commute to work, and while mowing the lawn weekly. There's not a single thing wrong with them, and they look brand new.
Apparently mine are 'special'.
Written by a customer while visiting bose.com
Customer Rating
5
Never travel without them.
on August 4, 2015
Posted by: ChrisL
I was a happy QC15 owner. You couldn't tell me that there were better headphones. I couldn't seem to find them. Some sounded maybe a *little* better, but they didn't cancel the noise. And then Bose beat themselves at their own game. The QC15 was bulky, heavy, hard to travel with. I was flying 75-100 times a year. Carrying around that case and the ridiculous cable was getting old. The QC20s fit in my pocket. No more batteries to worry about. No more ridiculous cable. These are simply the best headphones you can buy in this price range. Period. I got mine the very first day they were on sale, and I've traveled over 200,000 miles with them, and I use them every single day. If this price range is where you're looking, and you want noise canceling, don't hesitate - they're the ones you want.
Written by a customer while visiting bose.com