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Customer Reviews Collected from lg.com |
LG - 8x External USB 2.0 Blu-ray Disc Double-Layer DVDRW/CD-RW Disc Rewriter - Black
Average Customer Rating:
3.3
Rating breakdown 85 reviews
5 Stars
38
4 Stars
10
3 Stars
5
2 Stars
7
1 Star
25
58%of customers recommend this product.
(
39 out of
67)
Customer Reviews for LG - 8x External USB 2.0 Blu-ray Disc Double-Layer DVDRW/CD-RW Disc Rewriter - Black
Posted by: stevewar01
from Idaho
Verified Purchase:Yes
Nice player for dvd's.
For Blu ray it needs a software package download from a 3rd party however.
Would give it 5 stars if it came with all the needed software!
For Blu ray it needs a software package download from a 3rd party however.
Would give it 5 stars if it came with all the needed software!
Pros: Style/Design
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Was fine until the USB connector detached from PCB
on December 8, 2024
Posted by: aurgathor
[This review was collected as part of a promotion.] I bought this many years ago and had no issues with it until the fully surface mounted micro USB connector detached from the PCB, which of course rendered it unusable.
They should've used either a fully through hole micro USB connector, or at least one where the shielding has 2 through hole soldering tabs, so that it cannot be easily detached from the PCB.
I know that one could consider this an operator error, but I disagree -- this is a design oversight. BTW, I've seen the same error (and same detachment!!) on a test board costing at least 10 times as much, so this is not an uncommon error.
If not for this, I would've given 4 or 5 stars, since I had no issues whatsoever before that. BTW, I plan to take it apart and attempt to repair it by soldering down a new USB connector.
Response from lg.comBy true, LG Digital Care Team, December 11, 2024
Hey there! Thanks for sharing your experience and thoughtful feedback. It’s great to hear the device worked well for many years before this occurred, though we understand how a detached USB connector can disrupt functionality. Your observations on the design are insightful—ensuring connectors are firmly secured is certainly an area manufacturers can refine. While we always aim to create durable and reliable products, constructive feedback like yours helps us continually improve. Best of luck with your repair efforts! If you need assistance or additional resources to get your device back in action, feel free to reach out—we’re here to help. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
2
Will waste BDRs
on January 20, 2015
Posted by: Tony
from Alaska, USA
The drive worked fine the first few times I used it but then it kept getting part way through the burn and would stop with an error message telling me to update the firmware and try again. So I went to LGs support page and typed in the model number and no product with that model number was found. Keeps destroying disk and stopping half way. Not sure how to fix this.
Pros: do not buy
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Works perfectly on my Mac
on May 20, 2015
Posted by: Stewart
from Canada
Just burnt a few 25GB Blu ray data discs and a few 25GB M-disc archive blu ray discs. All burns were successful and completed quite fast taking approximately 30 minutes or so at x6 speeds. I used my 2014 MBP running 10.9 mavericks using the free finder to burn with. I have not tried it on my windows or Linux PCs yet but will update when I do.
Can't wait to try some of the newest 100-200 GB M-Disc archive media.
Highly recommended!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Navy_Vet
from Grapevine, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] In order to use the drive to watch DVD's or Blu Ray DVD's you must purchase additional software (it comes with trial software only). This is not advertised with the drive. Personally, I am not willing to buy a drive that I have to then buy additional software in order to use.
No, I would not recommend this to a friend.
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 10, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Product has issues
on January 1, 2015
Posted by: Rob51
from FL
Just starting using this product and I keep loosing connection to the drive while using it. I unplug the usb and re-plug back in to get it working again and then after a minute or so it looses connection. I've tried another pc with the same results.I think this product still needs some testing before further marketing in my thought.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Terrible product. Fails regularly
on January 18, 2015
Posted by: Alan
from London
Terrible reliability. Almost never works. No online firmware upgrades available. Basically an enormous waste of money. Hugely disappointed.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
4
plug and play with no problem
on November 23, 2015
Posted by: Davidhp
from Las Vegas NV
I have been using this with the All in One I recently bought and it works great, I have burned quit a few BD-R and DVD-R on this and it works great each time. I have not had any connectivity problems and it worked with the first plug in.
Pros: easy to use
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com