Overall Customer Rating
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 733 reviews
5 Stars
440
4 Stars
195
3 Stars
40
2 Stars
26
1 Star
32
733  reviews)
Features
4.3 out of 5
4.3
Ease of Use
4.5 out of 5
4.5
Durability
4.4 out of 5
4.4
(733 Reviews)
88%of customers recommend this product. 
(
644 out of 733
)
0 Questions & 0 AnswersAsk the manufacturer, the community, fellow shoppers and Best Buy staff. Share your answers.
Overall Customer Rating
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 733 reviews
5 Stars
440
4 Stars
195
3 Stars
40
2 Stars
26
1 Star
32
733  reviews)
Features
4.3 out of 5
4.3
Ease of Use
4.5 out of 5
4.5
Durability
4.4 out of 5
4.4
(733 Reviews)
88%of customers recommend this product. 
(
644 out of 733
)
0 Questions & 0 AnswersAsk the manufacturer, the community, fellow shoppers and Best Buy staff. Share your answers.

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    Garmin nüvi 255WT GPS
    Garmin nüvi 255WT GPS
    Garmin nüvi 255WT GPS
    photo from customer Review
    Overall 4 out of 5 4 out of 5
    Great value for the money.
    January 18, 2012
    ByCybersprocketsfromBoise, ID
    One drawback and it it is probably not limited to this model - I... (Show full review)
    Read this Review

Customer Image Gallery

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    Garmin nüvi 255WT GPS
    Garmin nüvi 255WT GPS
    Garmin nüvi 255WT GPS
    photo from customer Review
    Overall 4 out of 5 4 out of 5
    Great value for the money.
    January 18, 2012
    ByCybersprocketsfromBoise, ID
    One drawback and it it is probably not limited to this model - I... (Show full review)
    Read this Review
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Amazing!
on April 30, 2010
Posted by: Caio
 
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from Berkeley, CA
I definitely recommend you this product due to its stupendous performance.
What's great about it: It's pretty easy to be operated and can give you a very good precision in finding your target address.
I would recommend this to a friend!
Durability
4 out of 5
4
Ease of Use
5 out of 5
5
Features
5 out of 5
5
-3points
1of 5voted this as helpful.
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  • Tech Insider Network
Customer Rating
5 out of 5
5
great gps
on January 28, 2011
Posted by: lalbhai
 
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from hurst
gps is osam and nice and its so franstastic direction . i like garmin gps
I would recommend this to a friend!
Durability
5 out of 5
5
Ease of Use
5 out of 5
5
Features
5 out of 5
5
-3points
0of 3voted this as helpful.
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  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
3 out of 5
3
Hit and miss on helpful directions
on November 6, 2010
Posted by: Noduh
 
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from Florida
This GPS unit works as well as most, I suppose, and I have nothing against this model other than a dim screen. My main complaint is with GPS directions in general, which is a software issue I suppose. After a couple of months use this unit generally gave decent directions. It struggles most when you need it most, such as specific addresses on crowded highways. If you miss by one service road or driveway, you have to make another circuit. I still haven't figured out how the traffic feature is of much help. It warns of backed up traffic, but that is usually pretty obvious by the time the warning comes. I'd say for what you get this product is overpriced but so far it has been reliable.
What's great about it: Not much is great; it's an okay product
What's not so great: Screen too dim in bright light.
No, I would not recommend this to a friend.
Ease of Use
3 out of 5
3
Features
3 out of 5
3
-4points
2of 8voted this as helpful.
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Customer Rating
4 out of 5
4
good simple
on December 23, 2010
Posted by: dieselxdan
 
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from Brockton, MA
Great price, and easy to use...
Nice price Best buy!
What's great about it: direction
What's not so great: battery, and graphics
I would recommend this to a friend!
Durability
4 out of 5
4
Ease of Use
3 out of 5
3
Features
4 out of 5
4
-4points
2of 8voted this as helpful.
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  • Tech Insider Network
Customer Rating
2 out of 5
2
Included Maps are Outdated
on October 6, 2010
Posted by: hippyforlife
 
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from Tulsa, OK
The maps that are included on this machine are much more outdated than you are led to believe. I just moved to a new town, so I finally decided that I would give up on my paper map books that have never led me astray for a gps. Wrong answer. The first time I tried to take my dogs to a new boarding facility, the gps said it did not exist when I entered the street address. The facility was built almost 5 years ago. I thought maybe this was a fluke, but I have found 3 different places like that in the first month of use. The lag time for recalculation of the route due to a detour is also extremely slow--so much so that you miss the recalculated suggested turn because it doesn't announce it until you drive past it. Definately not worth the $250 I paid for it.
What's great about it: Nice touch screen, clear voice
What's not so great: Old, inaccurate maps & terrible lag time
No, I would not recommend this to a friend.
Durability
5 out of 5
5
Ease of Use
4 out of 5
4
Features
2 out of 5
2
-5points
4of 13voted this as helpful.
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Very disappointed
on February 8, 2010
Posted by: Chloe2
 
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from Decatur, IL
I have used Garmin in the past and haven't been disappointed..until I bought this one for myself. I checked reviews on this product, which were great, so I chose this one. First time I used it I took an 8 hr trip of which took me through St. Louis, Mo. As you come into St. Louis it is 6 lanes across, with 2 major exits on the rt side. It is a pretty dangerous area. I was quite sure that I was suppose to take a certain exit but the GPS told me that it was a different exit a mile up the road. Then as I passed the exit it told me to take it on the rt. Problem was I had just passed it. It did re-route me but added about 25 min to my trip, and a few more highways. Then I needed to go to a O'Reilleys to get my windshield wiper fixed, it "said" it was w/in 1 mile, so we picked it. It took up about 7 miles out of our way and NOT to a O'Reilleys it took us to some office building. On our return home we were looking for a specific big chain restraunt to go to, checked the GPS and it said there wasn't one. As we look up, there was a highway sign showing upcoming restraunts, it was on there and was only about 1-1/2 miles away. I would return this product in a heartbeat but I threw the box away because I was so sure I would love it. So to sum it up this product is worthless, and I may just buy a new one..a TomTom next time of which I was very much against when I started the process of looking for a GPS.
What's great about it: It was correct most of the time.
What's not so great: The times it wasn't correct, cost me a lot of time on a long trip.
No, I would not recommend this to a friend.
Ease of Use
4 out of 5
4
-4points
1of 6voted this as helpful.
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  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
BEWARE THE REAL TIME TRAFFIC!!! It will not last.
on November 30, 2009
Posted by: hyperspectral
 
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from Colorado Springs, CO
I received this e-mail October 29th:
"Dear valued MSN®Direct One-Time Payment customer,
We are writing to let you know that MSN Direct service will no longer be available after January 1st, 2012. To continue to receive service until then there is no action required on your part. You will automatically continue to enjoy the full benefits of MSN Direct, along with service and support, up until that date.
Changes in the marketplace, device capability and alternative network availability have all contributed to reduced demand for the MSN Direct services. Despite good initial adoption, Microsoft has made the decision to end transmission of MSN Direct services on January 1st, 2012.
One-Time Payment customers will automatically receive a prorated refund after January 1st, 2012 to the credit card account we have on file, for any unused portion of their subscription. No action is required for eligible customers to receive this refund. The unused portion for the One-Time Payment is calculated based on a 3-year term from the time of purchase. To update your billing information, please visit Billing & Account Management. More information on refund requests and MSN Direct services can be found at: http://www.msndirect.com/MSNDirectServiceAnnouncement.aspx.
Thank you for using MSN Direct services.
The MSN Direct Team "
What's great about it: Easy to use, great maps
What's not so great: Real Time Traffic is going away!!!
No, I would not recommend this to a friend.
Durability
5 out of 5
5
Ease of Use
5 out of 5
5
Features
1 out of 5
1
-5points
3of 11voted this as helpful.
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  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
Don't even bother
on October 23, 2010
Posted by: kaceyleann
 
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from Lincoln Park, MI
I got this yesterday. Today I wanted to test it out after setting it up (which was relatively easy) so I set it up to take me to my husbands work. Got in the van & it couldn't even calculate where I needed to go. So I went anyway thought maybe It would catch up...couldn't pass 52% kept restarting it and it still wouldn't work. Then it couldn't get me home. Thought I would test out the searching thing. Tried to find Best buy...I already knew where it was but still wanted to see if it was on my updated map that I just did lastnight...NOPE Best buy has been there for 3 years and it's not on the so called updated map...back to the store it went. Going to get a TomTom on sale tomorrow....Very disappointed :-(
What's great about it: nothing from what I could tell
What's not so great: Not updated maps at least older than 3 years
No, I would not recommend this to a friend.
Durability
3 out of 5
3
Ease of Use
3 out of 5
3
Features
3 out of 5
3
-7points
8of 23voted this as helpful.
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