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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 20.5 Cu. Ft. Frost-Free 2-in-1 Upright Freezer or Refrigerator - Stainless Steel
Average Customer Rating:
4.6
Rating breakdown 221 reviews
5 Stars
168
4 Stars
31
3 Stars
9
2 Stars
4
1 Star
9
97%of customers recommend this product.
(
171 out of
177)
Customer Reviews for Frigidaire - Gallery 20.5 Cu. Ft. Frost-Free 2-in-1 Upright Freezer or Refrigerator - Stainless Steel
Customer Rating
5
Excellent freezer for price
on April 19, 2020
Posted by: Rych
[This review was collected as part of a promotion.] We just bought this to store extra food. I have been wanting to get a freezer for some time, seem like a good time to have one. Very nicely constructed with plenty of storage for just the 2 of us.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lemon
on July 9, 2020
Posted by: Karenem
[This review was collected as part of a promotion.] We loved the look of this fridge, and it did the job while it lasted, but we are now returning our second one in 4 years. The last one survived 9 months. Same issues both times - the cooling unit had a leak and stopped keeping things cold. So frustrated!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 24, 2020
Hi, Karenem!
We are not pleased to learn about your issues with the refrigerator. Please know we make every effort to manufacture quality. I hope we can better serve your needs in the future!
Bianca
We are not pleased to learn about your issues with the refrigerator. Please know we make every effort to manufacture quality. I hope we can better serve your needs in the future!
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
There's a reason this was discontinued by the manufacturer - DON'T BUY
on July 18, 2020
Posted by: Aprilshowers
Unit quit working after just 3 years due to leaking freon. What a piece of junk. Will not purchase another item ever from this company. Junk company.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 5, 2020
Hello, Aprilshowers!
Thank you for your feedback. We sincerely apologize for your experience with your duo refrigerator/freezer not cooling. We make every effort to manufacture quality products and your concerns have not gone unnoticed. We will submit your feedback to our design and engineer teams, in hope to serve you better in the future. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We sincerely apologize for your experience with your duo refrigerator/freezer not cooling. We make every effort to manufacture quality products and your concerns have not gone unnoticed. We will submit your feedback to our design and engineer teams, in hope to serve you better in the future. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the features
on July 23, 2020
Posted by: Mrs V
[This review was collected as part of a promotion.] I bought this a month ago not thinking it would be just what I really needed.
Written by a customer while visiting frigidaire.com
Customer Rating
1
It stopped keeping things cold
on September 4, 2020
Posted by: Ronald51
I've had this unit for less than a year. We had it in refrigerator mode. Two months ago the temperature in it started going up. I thought it may have been due to someone changing the setting on the control. I reset the temperature, but it soon became evident that it was having problems. I called for assistance. It has been six weeks and the problem still persists.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, October 8, 2020
So sorry to learn the problem is still going on, Ronald51.
We would love to speak with you more about your concerns. We are here to help our family anyway we can. Please be on the lookout for an email for further assistance. -R'Shaye
We would love to speak with you more about your concerns. We are here to help our family anyway we can. Please be on the lookout for an email for further assistance. -R'Shaye
Written by a customer while visiting frigidaire.com