geappliances.com Customer Reviews Collected from geappliances.com
GE - 25.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 3,813 reviews
5 Stars
2,404
4 Stars
906
3 Stars
256
2 Stars
113
1 Star
134
88%of customers recommend this product. 
(
3,228 out of 3,681
)
Customer Reviews for GE - 25.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5 out of 5
5
Great features; happy with purchase
on April 10, 2017
Posted by: Traceatmo
from Missouri, United States
I liked the overall size of this model and the finish was also nice. Ice dispenser and water system working well. No issues with installation or operation.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love the multiple gallon size door shelves
on April 15, 2017
Posted by: Marybeeee
from Vernal, UT, United States
Just bought it and am pleased with my purchase. There are three galloon size door shelves that free up space for other things on the interior shelves. An extra drawer that is perfect to hold Grandbaby snacks. The ice maker is a bit slow so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Doors do not shut well, cheap parts...
on May 18, 2017
Posted by: smiller1077
from Matthews, NC, United States
This was not a good purchase for me. Doors are very hard to shut. Drawers are made of cheap plastic, frost already forming around ice maker. Ice takes forever to come out. I have had this less than 7 months
No, I would not recommend this to a friend.
Features
2 out of 5
2
Quality
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Had problem since day one with this refrigerator.
on May 19, 2017
Posted by: Susie72
from Princeton,WV
My new refrigerator has made loud noises since day one of the installation. In addition, it doesn't keep items really cold. I would never recommend this refrigerator to anyone.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Graet color slate.
on May 19, 2017
Posted by: john96
from Eden, MD, United States
i bought this item a few months ago love the slate color went back & bought range under counter microwave now getting ready to go back & buy dishwasher.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Piece of junk!, First one fell apart!
on May 20, 2017
Posted by: Lark Finn
from Charlotte, NC, United States
Sorry that I purchased! Not what I expected. Will not get GE again
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Quality
2 out of 5
2
Value
1 out of 5
1
Response from geappliances.comBy JILLatGEAGE AppliancesMay 22, 2017
Hello. Thank you for taking the time to write your review on your refrigerator. This is not the evaluation we would expect to hear and we're sorry for your experience.

If service is needed, please know that your model comes with a full one year warranty that will cover any manufacturing issue. Appointments may be scheduled online at our following link:

http://www.geappliances.com/ge/service-and-support/service.htm

Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Not cooling properly
on May 21, 2017
Posted by: Friday 13
from Augusta, KY, United States
The controls on the door state one temperature but when I checked it with a digital multimeter thermometer it is off by 8° - 9° F. Going to have to get a technician to come and look at it.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Freezer door basket issues
on May 22, 2017
Posted by: jgburke2000
from Melbourne, FL, United States
The freezer door is problematic because the door baskets get unseated very easily and prevent the door from properly closing. It is a constant battle.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
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