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Customer Reviews Collected from geappliances.com |
GE - 25.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.4
Rating breakdown 3,813 reviews
5 Stars
2,404
4 Stars
906
3 Stars
256
2 Stars
113
1 Star
134
88%of customers recommend this product.
(
3,228 out of
3,681)
Customer Reviews for GE - 25.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Customer Rating
1
we've had 3 service calls in 2-3 months due to cor
on September 18, 2015
Posted by: jerry wauford
from oak harbor, oh
bought june 22nd 2015 & had 3 service calls already due to corroded connectors. retailer suggested I request that you buy the unit back as connectors only cleaned and not replaced i.e. problem not really corrected & will happen again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Ice Cube Selector problem!
on February 11, 2016
Posted by: shelleyKing2
from Boaz, Alabama
I love the fridge and love the size. I have had it about 2 weeks and already having a problem with the ice cube selector. It wants to stay stuck on "crushed" even though the "cubed" button is lit up. I'm so frustrated. We lived without an ice maker for about 6 years. What I was looking forward to the most is the one thing that has messed up.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Repaired Within 6 Weeks
on February 25, 2016
Posted by: JB 007
from Trenton, NJ, United States
Noisy Freeze Motor, Called for repair and technician had to order a new freeze fan.
5 weeks of use ?
5 weeks of use ?
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Brenda at GE, GE Appliances, March 3, 2016
Hello,
I regret your experience. This is not what we expect from our products. I hope your unit is functioning properly at this time. Should you have any concerns you can reach out to us by email at the following link so that we may review any issues:
http://bit.ly/1QrJ4dy
We appreciate your feedback.
I regret your experience. This is not what we expect from our products. I hope your unit is functioning properly at this time. Should you have any concerns you can reach out to us by email at the following link so that we may review any issues:
http://bit.ly/1QrJ4dy
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Easy temp control
on April 6, 2016
Posted by: cowboy51
from Chesapeake, VA, United States
Ice maker on door does not work properly . It leaves ice shavings in freezer shelves!
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy damper actuator
on April 7, 2016
Posted by: Goldwyn
from Tennessee, United States
The motorized damper that allows cool air to transfer from the freezer compartment to the refrigerator compartment is unacceptably noisy. What's worse is that it cycles frequently, typically about every 5 minutes, even when the compressor and fan are idle. The noise drives me crazy. Otherwise, everything functions properly. It's just this one problem that ruins it for me.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks good on the outside
on April 14, 2016
Posted by: OF27
from California, United States
I just bought this refrigerator and it was delivered on 04/08 but later that night I noticed the freezer had nothing but frost in it, the lining was not secure and was sucked in. I called for service and had to wait for someone to come out. They came out and really couldn't do much so we had it replaced. I had the new one delivered on 04/13 and I called to have it served on 04/14 as the freezer has some frost in it again and the freezer light isn't working. I have to wait until 04/18 until someone comes out to look at it. I really hope this is not the start of a bad product. As of right now I can't give a good review, maybe if things change I will change my review.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Love slate not under unit noise
on May 11, 2016
Posted by: Jba1
One week and super noisy I will get a replacement and hope for the best.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Some wasted space.
on June 25, 2016
Posted by: Double E
from Yuma, AZ, United States
A fair product, but could use some help with the way the space is arranged inside. The freezer drawers are particularly restrictive.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Brenda at GE, GE Appliances, June 28, 2016
Hello,
I am sorry for your experience.
I have forwarded your comments to our Refrigeration Product Managers.
We appreciate your feedback.
I am sorry for your experience.
I have forwarded your comments to our Refrigeration Product Managers.
We appreciate your feedback.
Written by a customer while visiting geappliances.com